Welcome Team Coordinator at ABC Home & Commercial Services

Lewisville, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

20.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Detail Orientation, Technical Expertise, Organizational Skills, Customer Service, Microsoft Word, Microsoft Excel, FSM Software, Problem-Solving, Team Collaboration

Industry

Consumer Services

Description

Description The Welcome Team Coordinator plays a crucial role in supporting the sales team and ensuring smooth communication between sales representatives, customers, and technicians. The position requires a high degree of detail orientation, precision, and technical expertise. As a Welcome Team Coordinator, you will be responsible for setting up new accounts, maintaining customer satisfaction, and handling administrative tasks, including managing schedules and assigning jobs. Primary Responsibilities: Set up new customer accounts following agreements and established processes Oversee and maintain the Leadline process to ensure efficiency and accuracy Assign and route jobs, ensuring all work is completed and accounted for accurately Collaborate with the team to ensure all tasks for the day are completed and processes are followed. Support sales representatives in administrative tasks and customer interactions Requirements Proven experience in an administrative or sales support role, ideally within a fast-paced environment. Strong organizational skills, both verbal and written. Customer service-oriented with the ability to handle inquiries professionally and efficiently. Proficient in Microsoft Word and Excel. Familiarity with FSM software's used in the pest and home services industries. Ability to quickly learn new systems, processes and business needs. Strong problem-solving abilities with a keen attention to detail. Experience with customer-facing roles with a focus on building and maintaining positive relationships. Ability to work independently and collaboratively within a team. Other duties as assigned. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift up to 15 pounds at a time. Pay: $18- $20 per hour, based on experience What We Offer: Health, Dental, Vision, Life Insurance, and more! 401(k) with company match. Paid Time Off (PTO). Company vehicle and phone. Lead Now Program for all employees to increase earnings. Work in a dynamic and supportive team environment. #mediumABC ABC Home and Commercial Services is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

The Welcome Team Coordinator is responsible for setting up new customer accounts and maintaining customer satisfaction. This includes managing schedules, assigning jobs, and ensuring efficient communication between sales representatives, customers, and technicians.