Location : 100% remote, Possibility to work from anywhere in USA, within 1 hour of a regional airport (preferred location near existing customers)
Headquarters : Occasional visits to headquarters based 8800 Blvd Parent, Trois-Rivières, QC, Canada G9A 5E1
Travel : Must be able and willing to travel within USA, Canada and Overseas 30-40% Schedule : Monday to Friday*
​Immediate Supervisor : ​Production Director / Senior Welding Engineer

JOB SUMMARY:

The Welding Engineer is responsible for delivering high-quality, hands-on training programs to customers on the safe and effective operation, programming, maintenance, and troubleshooting of our robotic welding cell equipment after the initial commissioning phase. The Welding Engineer acts as a training and technical resource to our end users, as well as to other departments. There are three main aspects to the role:

• Technical support to end users (remote and on-site)
• Weld database management
• Training (on-site), including preparation, scheduling, follow-up
• internal technical support (Controls & Automation, Design, engineering, Sales)

REQUIREMENTS AND QUALIFICATIONS REQUIRED :

• Associate’s or Bachelor’s degree in a Welding Engineering Technology, combined with a minimum of 5 years experience.
• Knowledge of structural steel fabrication.
• Proven experience in operating, programming, and maintaining robotic welding systems.
• Demonstrated experience in delivering technical training or presentations, preferably in an industrial or manufacturing environment.
• Strong understanding of welding processes and applications.
• Excellent communication, presentation, and interpersonal skills with the ability to explain complex technical concepts clearly and concisely to diverse audiences.
• Proficiency in using Microsoft Office Suite (Word, PowerPoint, Excel).
• Ability to troubleshoot technical issues and explain solutions effectively.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

MAIN RESPONSIBILITIES:

• Deliver Post-Commissioning Training: Conduct on-site and potentially virtual training sessions for customers who have recently had their robotic welding cells commissioned. This includes, but is not limited to:
• Advanced operation and programming techniques.
• Preventative maintenance procedures and schedules.
• Basic and advanced troubleshooting methodologies.
• Safety protocols and best practices specific to the installed equipment.
• Software interface and data management.
• Optional features and advanced functionalities.
• Develop and Maintain Training Materials: Create, update, and maintain comprehensive training materials, including:
• Online Training & operation manuals
• Hands-on exercises and practical assessments
• Video tutorials and online resources
• Quick reference guides and troubleshooting tips
• Provide remote Support: Serve as a technical resource for customers post-training, addressing questions and providing clarification on equipment operation and maintenance. Diagnosing and improving welding quality at customer sites and supporting the commissioning of new systems
• Collaborate with Internal Teams: Work closely with the Sales, Engineering, Commissioning, and Service departments to ensure a smooth customer experience. Provide feedback on product usability and potential training needs based on customer interactions.
• Travel: Be able and willing to travel domestically and internationally to customer sites.
• Administrative Tasks: Complete administrative tasks related to training delivery, including scheduling, documentation, and reporting.

The Welding Engineer is responsible for delivering high-quality, hands-on training programs to customers on the safe and effective operation, programming, maintenance, and troubleshooting of our robotic welding cell equipment after the initial commissioning phase. The Welding Engineer acts as a training and technical resource to our end users, as well as to other departments. There are three main aspects to the role:

• Technical support to end users (remote and on-site)
• Weld database management
• Training (on-site), including preparation, scheduling, follow-up
• internal technical support (Controls & Automation, Design, engineering, Sales