Wellbeing Coach - (on board luxury river cruise ship) at Scenic

, , -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Massage Therapy, Customer Service, Team Player, Problem Solving, Yoga Instruction, Fitness Instruction, Multicultural Awareness, Self-Organization, Discipline, Reliability, Communication, Presentation Skills, Stress Management, Guest Engagement, Safety Awareness, Inventory Management, Cleanliness

Industry

Travel Arrangements

Description

Wellbeing Coach Requirements: Min 2 years’ experience as a massage therapist Professional certification for massage therapist Experience in 4* or 5* operations (Hotel and/or cruise ships) preferred Basic Fitness or Yoga Instructor certificate can be a good advantage Highly proficient in spoken and written English Self-organized, disciplined, and reliable Team player Problem solver, troubleshooter Work under pressure and stressful situation Smart presentation Familiar to work in a multicultural environment Outgoing toward guests Customer service oriented Role and Responsibilities: Providing professional and courteous service according to the Company standards and procedures Offering and promoting complimentary massages on embarkation day in the lounge Offering treatment samples lasting no longer than 5 minutes in public areas free of charge in alliance with Cruise Director. Ensuring active involvement in reaching higher guest satisfaction, including participating in additional Entertainment activities as per Company standard Welcoming and greeting of guests according to the Company standard Actively promoting and recommending the available SPA services according to guest's needs and in alliance with the Cruise Director Providing complimentary 30-minutes-massages to the crew (one crew per day only) on availability. Providing regular daily scheduled sports activities such as, stretching or Nordic walking as per instruction of Cruise Director Providing yoga and meditation/stretch classes Retaining full knowledge of the SPA menu Assisting with purchasing orders including stock items, monthly inventory, and delivery control Retaining full knowledge of the daily program Informing Supervisor immediately about any guest complaint Ensuring correct handling of all equipment, machinery, and chemicals Notifying Supervisor about breakage and damage of all equipment, furniture, and machinery Maintaining cleanliness front and back of the house according to HACCP regulations, in particular the treatment rooms Participating in all Safety Drills as per Captain's orders and ensuring solid knowledge of designated Safety role Reporting any potential Safety hazards immediately Side Tasks: Participating in scheduled trainings, briefings, and meetings Fulfilling further job-related duties as instructed by the Supervisor, such as luggage service, loading, and garbage off-loading Assisting with monthly inventories as per Supervisor's instruction Welcome back face towels – preparation and service when not busy with spa services Pool/Jacuzzi area cleaning and exchange of towels when not busy with spa services Refill of ESPA cabin amenities in guest suites – assist HK Assisting with embarkation duties as directed by HM Guest Cycling/Walking tours – as directed by Cruise Director Ensuring gym is well maintained and cleaned daily

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Responsibilities

The Wellbeing Coach is responsible for providing professional and courteous spa services while promoting wellness activities to enhance guest satisfaction. This includes offering massages, conducting fitness classes, and maintaining cleanliness and safety standards.