ABOUT THE ROLEResponsibility for the provision of student welfare, safeguarding, Prevent and Enrichment within the centre and the related administration and secure record-keeping
Ensure effective case management of all student welfare concerns or information on LDHD, ensuring fair case loading of the Welfare and Student Experience Officers
Ensure the safeguarding of students in line with Study Group policy and standard operating procedures
Act as Designated Safeguarding Lead (responsibilities are set out in the DSL Handbook and authority is conferred to enable escalation and ability to raise safeguarding issues in line with regulations and the safeguarding escalation policy)
Monitor student whereabouts and coordinate the procedure as required
Create Agreed Support Plans (ASPs), including Safety Plans and Exit Plans, ensuring the necessary approval and escalation processes are followed
Organise induction and other wellbeing, enrichment and engagement activities, produce related materials to help develop skills and sense of community in liaison with the Senior Coordinator Progression where appropriate
Collaborate and share appropriate information with the Senior Coordinator Progression which may impact individual student performance and support with appropriate interventions
Use data within year and end of year to identify enhancements to welfare and learning support and drive forward these changes
Ensure escalation of any concerns to the Student Experience Leader and Central Student Wellbeing team as required
Work collaboratively with teams within the ISC to ensure a holistic and consistent approach to welfare support and to advocate and embed inclusive practice within the classroom
Maintain the Wellbeing and Welfare section on the online Virtual Reception
Build relationships with the University Partner to ensure a cooperative and collaborative relationship to promote effective engagement to the benefit of students
Coordinate and motivate the Welfare and Enrichment Officers to contribute to ensuring the best possible student outcomes and student experience
In liaison with the Central Student Wellbeing team, ensure supervision is provided to the Welfare and Enrichment Officers, including running case reviews to share experience
Provide effective performance management of direct reports, including setting personal objectives and KPIs; regularly reviewing performance of direct reports; and conducting formal performance reviews according to company policy and procedures
Facilitate, encourage and support staff to participate in regular personal development activity
Recruit new staff as required according to Study Group policies and procedures
Contribute to developing, communicating and enacting Study Group’s Student Experience and Wellbeing Strategy, framework, policy and standard operating procedures through the Wellbeing Communities of Practice and DSL meetings
Support local awareness raising of safeguarding and safeguarding practices and procedures
Ensure the effective and efficient maintenance of all quality and enhancement related policies, procedures, and documents relating to key areas of responsibility
Contribute to the production of the Quarterly and Annual Safeguarding review and relevant parts of the Annual Monitoring Report
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