Crossroads Care NI is a voluntary organisation whose sole purpose is to provide as much respite care as possible to carers of whatever age and disability.
Crossroads have been providing a service to Carers in Northern Ireland since 1979. We provide services through our domiciliary, Young Carers and In Your Prime projects.
Our mission is to provide quality, highly trained dependable staff to our customers, whenever they need us.

REGULATORY REQUIREMENTS

• Comply with Registration Requirements of N.I.S.C.C.
• Comply with requirements of Regulation and Quality Improvement Authority

FURTHER INFORMATION

Relevant information about the families who receive Crossroads care will be given to or subsequently obtained by the Wellbeing Officer and Monitoring Officers. It is vital that this information is kept confidential and unauthorised disclosure of personal service user information is considered to be gross misconduct; which may result in disciplinary action.
You should note that the various duties; responsibilities and associated activities as stipulated in this job description constitute part of a Wellbeing Officer’s terms and conditions of employment.
This Job Description and the tasks identified are not exhaustive and will be subject to review in light of the changing circumstances. It is not intended to be rigid and inflexible, but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned; this may involve working in a different scheme area.

SKILLS NEEDED

Ability to Identify and Anticipate needs, Listening to patients, Providing Care, Administering Therapy

OVERALL PURPOSE OF THE JOB

The Wellbeing Officer will support vulnerable adults and children in their own homes.
The post holder will provide respite care which may include sitting services, befriending and taking clients out, and encouraging socialisation.

SOCIAL CARE TASKS (IN LINE WITH THE SERVICE USERS INDIVIDUAL CARE PLAN)

• Provide respite care to support the primary carers by maintaining social interaction including activities with the service user whilst they would otherwise be alone these duties may include, conversation, reading, board games, assisting with homework for younger service users or activities which interest the service user
• Assist with the provision of a safe environment for those who need constant supervision and help. This must be in accordance with current health and safety legislation
• Supervise the service user outside the home as stipulated in the care plan, this may include attending Crossroads Activity Room, social outings, or light physical activity
• Undertake activities to support the service users physical and intellectual wellbeing
• In line with the clients care plan, administer only the medication as per the service users blister pack and as prescribed by a qualified medical practitioner
• In line with the clients care plan, prepare, and serve meals and washing up thereafter.
• Encourage socialisation