Wellness Attendant at Accor

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spa Operations, Customer Service, Professional Appearance, Cleanliness, Reception Assistance, Appointment Confirmation, Confidentiality, Sanitary Maintenance, Locker Room Management, Toiletries Maintenance, Linen Inventory, Guest Assistance, Sauna Assistance, Steam Room Assistance, Jacuzzi Assistance, Stocking Amenities

Industry

Hospitality

Description

Company Description We are far more than a worldwide leader. We are more than 240000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion SOFITEL DUBAI THE OBELISK Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness centre. Business travelers can access 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought - after social gatherings Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destination! Job Description Adhere to the Spa Policy & Standard Operating Procedures manual. Act as an Ambassador for the spa representing the brand values for colleagues establishing relationships with internal and external stakeholders representing the values of the brand and Accor. This includes maintaining a professional appearance at all times. Knowledgeable about all aspects of the pool/spa and all facilities. Report to work on time and handover with the previous shift. Always maintain a courteous, friendly and professional demeanour with guest/members. Maintain cleanliness and report deficiencies of any equipment. Assist in the operation of the reception, treatment areas and whenever possible for spa guests and colleagues. Confirm with guests on scheduled appointment at check-in, pre assign lockers accordingly and maintain guest history files. Maintain the confidentiality policy for all spa guests and employees. Maintain the facility in peak sanitary condition at all times. Maintain locker rooms and towel stations in a tidy manner. Check, clean and stock lockers when needed. Maintain toiletries in locker room vanities. Maintain linen inventory to and from laundry on a scheduled basis. Direct Members/Guests to appointments and assist them in every way possible. Assist Members/Guests with use of sauna, steam, Jacuzzi etc. Ensure stocking of all spa amenities and toiletries.

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Responsibilities

The Wellness Attendant will adhere to the Spa Policy and Standard Operating Procedures while acting as an ambassador for the spa. Responsibilities include maintaining cleanliness, assisting guests, and ensuring the facility is in peak sanitary condition.