Wellness Center Staff at Grand Traverse Bay YMCA

Traverse City, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

14.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Wellness, Interpersonal Skills, Problem-Solving, Safety Procedures, Fitness Knowledge, Teamwork, Communication, Relationship Building, Multi-tasking, Flexibility, Emergency Response, Training, Cleanliness, Health Promotion, Technology

Industry

Wellness and Fitness Services

Description

Description Engage in meaningful work that supports and enriches the local community, making a difference in people's lives every day Enjoy access to YMCA facilities, programs, professional development opportunities and a supportive environment Enjoy the ability to balance your job with other commitments and interests YMCA CULTURE: Our mission and core values are brought to life by our culture. At the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: We are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: We believe in you and your potential to become a catalyst in the world. We are nurturing: We support you in your journey to develop your full potential. We are determined: Above all else, we are on a relentless quest to make our community stronger, beginning with you. Requirements Job Title: Wellness Center Staff Reports To: Wellness Director Department: Wellness Classification: Part-Time, Non-Exempt Compensation: $14.00/hour + $2.00 shift incentive for nights (5:00pm-close) and any weekend shift (Saturday/Sunday) POSITION SUMMARY: The Wellness Center Staff support the work of the YMCA by creating a welcoming environment for all and engaging new and existing members in achieving their health and wellbeing goals by connecting them to others and group programming such as group fitness, personal training and more. This role will assist in the day-to-day flow and operations of the wellness center to provide the best possible member experience. ESSENTIAL FUNCTIONS: Support members in their desired behavior change goals as directed in training Answer questions from members to support them in achieving their goals related to healthy living Maintains working knowledge of wellness trends, as provided by supervisor, to provide accurate and effective information and support to members Build effective, authentic relationships with members Maintain cleanliness and safety of entire wellness floor and equipment according to the schedule or as requested by supervisor Maintain safety of entire wellness floor and equipment, particularly following through on upholding YMCA policies and procedures Respond to emergency situations effectively and efficiently Attend all staff meetings Upon completion of proper training, provide “Smart Starts” to members Perform other duties as assigned by direct supervisor QUALIFICATIONS: At least 16 years of age Previous customer service and wellness related experience preferred Certifications required within 30 days of hire: CPR/AED and First Aid, The Y’s Foundations of Strength & Conditioning Excellent interpersonal and problem-solving skills Ability to relate effectively to diverse groups of people from all social and economic segments of the community Basic working knowledge of computers Possess a strong understanding of the YMCA and its purpose, mission and values WORKING ENVIRONMENT: Must be able to lift minimum of 50 pounds Must have schedule flexibility including nights and weekends Must be able to work in a fast pace environment Long periods of standing, walking, bending, reaching and lifting Ability to work in stressful situations and multi-task Ability to work as a team or individually CORE COMPETENCIES: Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fundraising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Responsibilities

The Wellness Center Staff support YMCA members in achieving their health and wellbeing goals by creating a welcoming environment and connecting them to group programming. They assist in the day-to-day operations of the wellness center to ensure a positive member experience.