JOB SUMMARY

Reporting to the Director of Wellness , the Wellness Conceirge plays a key role in delivering exceptional wellness experience and care. This role includes managing reception duties and concierge services across the spa, salon, and, fitness center. The Wellness Concierge will be the first point of contact for the guests, embodying the hotels commitment to excellence, luxury, and wellness.

GUEST EXPERIENCE & CARE

• Deliver outstanding hospitality and personalized service to all guests.

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Minimum 2 years of relevant experience, preferably in the hospitality, wellness, or service-related industries
• Strong interpersonal and communication skills, with a guest-centric approach
• Strong organisational and problem-solving skills.
• Familiar with wellness practices such as massage, yoga therapy, personal training, nutrition, coaching, or counseling is an added advantage
• Has a polished and professional demeanor with a commitment to delivering exceptional service
• Flexible with working days and hours including weekends and public holidays