Wellness Front Desk Coordinator at Restore Hyper Wellness

Village of Scarsdale, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Communication, Collaboration, Health, Wellness, Scheduling, Onboarding, Medical Clearance, Record Keeping, Client Engagement, Team Culture, Service Flow, Problem Solving, Attention to Detail, Time Management

Industry

Wellness and Fitness Services

Description

Benefits/Perks A competitive salary Flexible Schedules Casual Dress-code Fun, wellness-focused work environment Company Overview Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America. Job Summary Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience. Responsibilities Greeting clients and assisting them with Restore’s wellness services Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system Conducting tours and selling service packages and memberships Taking and recording accurate blood pressure readings for medical clients Scheduling and coordinating medical clearance appointments with our Nurse Practitioners Auditing daily books, memberships, credits, and transactions to ensure clean, error-free operations Guiding clients through the check-in, service flow, and rebooking process to maximize consistency and retention Maintain a safe, clean and secure environment for all guests and employees. Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle. Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions. Qualifications You’re passionate about health and wellness You have at least 3 years of customer service experience, ideally in a fast-paced wellness or hospitality environment You bring 3+ years of membership or subscription sales experience and feel confident guiding clients into long-term programs Communication and collaboration are some of your strong suits You’re comfortable learning multiple wellness services and educating clients on the benefits of each

Responsibilities

The Wellness Front Desk Coordinator greets clients and assists them with wellness services while managing bookings and client onboarding. They also conduct tours, sell service packages, and ensure a clean and safe environment.