Wellness Representative at Restore Hyper Wellness

Dedham, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Health and Wellness Knowledge, Appointment Booking, Client On-boarding, Retail Operations, Service Tours, Sales, Store Cleanliness, Community Outreach, Social Media, Product Knowledge

Industry

Wellness and Fitness Services

Description

We are looking for candidates for full time and part time including weekends at our Dedham location. Here is your chance to work at Restore Hyper Wellness, one of the fastest growing companies in America. We train you to become part a dynamic team to help people feel their best. We coined the phrase Hyper Wellness because it exemplifies our approach: offer cutting edge services that have shown results, we strive to make our customers feel better every time they visit, and hyper stimulate the body’s natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers. Restore’s unique retail locations are the antithesis of a traditional doctor’s office. We are efficient, fun and social. We educate and provide information in a completely transparent manner so that you can manage your wellness better. Every day, we help thousands of customers achieve their goals around sports performance, pain management, recovery, beauty and overall wellness. Restore Hyper Wellness + Cryotherapy is seeking a friendly and motivated Hyper Wellness Representative to add to our location. This person will be the first person our clients may meet and should be able to provide excellent customer service to each and every guest who comes through our door. Responsibilities Maintaining a professional and courteous relationship with every client Answering the phone and returning voicemails Booking, rescheduling and canceling appointments On-boarding new clients, obtain waivers, and create Client Profiles in our POS Checking-in and retailing out customer sessions on our POS Greeting customers and ushering them to their service of choice Administering all non-medical and non-specialty services Providing service tours, selling packages & memberships Executing opening and closing duties Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals Educate clients on the all Restore modalities When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts Qualifications: A love for health and wellness At least one year of customer service experience in a retail/service environment. Availability to work weekends. Excellent communication skills Compensation & Benefits Competitive hourly wage Monthly performance based commission opportunity Flexible schedule in a fun work environment Access to complementary and discounted in-store services Opportunity for growth

Responsibilities

The Wellness Representative will maintain professional relationships with clients, manage appointments, and provide excellent customer service. They will also assist in store operations and educate clients on wellness modalities.