Wellness Shelter Client Support Staff (2nd Shift) at PREBLE STREET

Dover Heights, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

23.12

Posted On

27 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Crisis Intervention, De-escalation, Case Management, Outreach, Engagement, Safety Maintenance, Team Collaboration, Understanding of Community Resources, Professional Boundaries

Industry

Non-profit Organizations

Description

Job Details Job Location: Preble Street - PORTLAND, ME 04101 Elena’s Way, a Preble Street Wellness Shelter, provides shelter and intensive support services to 40 individuals experiencing homelessness and complex physical and mental health needs, in a 24-hour trauma-informed environment grounded in social work and medical best practices. A Client Support Staff position with a 2nd shift schedule is currently available in this service-inclusive, client-centered shelter program. As part of the team providing comprehensive services to individuals accessing the Wellness Shelter, Elena’s Way Client Support Staff outreach and engage with clients, provide direct services and program coverage, maintain safety in program spaces, provide crisis intervention and support, and assist in case management activities. The (40 hours/week) 2ndt shift position has 2 schedule options: Sunday-Tuesday & Thursday 1:00Pm- 11:00Pm OR Sunday-Thursday 3:00Pm-11:00Pm Qualifications Qualifications include education in social work or related field of study and experience in direct service provision to people experiencing homelessness, or a combination of work experience, education, and/or training likely to provide the skills, knowledge, and ability to perform the work of the Client Support Staff. Also required are an understanding of and alignment with Preble Street’s mission, positive regard for individuals accessing services for homelessness and poverty, and a commitment to providing low-barrier services. Additional requirements include strong communication, de-escalation, and crisis intervention skills; familiarity with community resources; ability to engage with and maintain professional boundaries with diverse populations; and the ability to work as part of a collaborative team. Compensation & Benefits The hourly rate of pay for this full-time (40 hours/week) position is $23.12 per hour. Direct service positions in 24/7 programs are also eligible for shift differentials of $ 1 per hour for all hours actually worked between the hours of 7:00am and 10:00pm. Generous paid time off, insurance, and retirement plan benefits include: 160 hours vacation time, 96 hours sick time, 32 hours personal time, 12 Paid Holidays Health insurance w/ 100% employer-paid option; Dental insurance w/ 100% employer-paid option; Vision insurance; Employer-paid Life, STD, and LTD insurance 403(b) retirement plan w/ employer match To Apply: We encourage applicants to apply via Preble Street’s website employment page. Applications (resume and cover letter, preferred) may also be emailed to employment@preblestreet.org or mailed via USPS mail to Preble Street Human Resources, 55 Portland Street, Portland, ME 04101. Please note that automatically generated confirmations of receipt will be sent in response to applications sent via email. Only those candidates selected for interviews will be otherwise contacted. If you need assistance or accommodation in the application process, please contact us at hr@preblestreet.org. Preble Street, a 501(c)(3) nonprofit agency, has been working since 1975 to provide best practice social services that meet urgent needs and end hunger and homelessness for individuals and families in Maine living in poverty. Preble Street is an equal opportunity employer. We value diversity and are committed to equity and inclusion in our workplace. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local law. Preble Street recognizes that Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, LGBTQ2IA+ people and women are less likely to apply for jobs if they don’t believe they meet every qualification described in a job posting. Our hiring process recognizes the value of various lived experiences and backgrounds when assessing candidates. Individuals from all cultures and communities are encouraged to apply.

Responsibilities

Client Support Staff will outreach and engage with clients, provide direct services and program coverage, and maintain safety in program spaces. They will also provide crisis intervention and support, and assist in case management activities.