WESTERN ACCOUNT MANAGER

Connect Telecom is a privately owned company with our head office located in Kitchener, Ontario and our western office located in Calgary, Alberta.
We supply the Canadian Telecommunications industry with a wide range of diverse products and solutions to help our customers build their networks from coast to coast.
We currently have an opening for an individual with telecom experience and account management skills to join our team as Western Account Manager. The territory will cover the area of Manitoba to British Columbia. Ideally, the position will be based out of our Calgary facility.

QUALIFICATIONS & REQUIREMENTS

• Post Secondary Diploma/Degree or equivalent Experience
• Minimum 5 years account management experience
• Strong communication and organizational abilities
• A background in the industry is preferred
• Preference given to candidates with in-field experience
• Excellent solution-based sales skills
• A self-starter with an ability to work independently
• Proficient skills in communication and analysis using Microsoft tools
• Experience with CRM
• Ability to travel to meet with customers and to participate in trade shows throughout Canada and the United States.

• Be the primary point of contact and build long-term relationships with our customers.
• Manage day-to-day activity and provide technical support to existing customers in the territory.
• Prospect, develop and grow new business in the territory.
• Develop an understanding of our products and solutions to better support our customer’s needs.
• Understand the value proposition of our solutions and how they fit in the market.
• Communicate internally the progress of account activities utilizing CRM.
• Collaborate with other teams and departments to meet customer expectations.