(WFH) Customer Benefits Support Representative at AO Globe Life

Virginia Beach, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

0.0

Posted On

14 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Customer Service, Relationship Building, Virtual Communication, Computer Literacy, Time Management, Documentation

Industry

Insurance

Description

Location: 100% Remote Schedule: Flexible AO is seeking motivated, service-oriented individuals to join our growing remote team as a Virtual Customer Benefits Support Representative. This work-from-home opportunity is ideal for individuals who enjoy helping others, building relationships, and growing within a supportive and professional environment. No prior industry experience is required — we provide full training, mentorship, and ongoing support to help you succeed. About the Role As a Virtual Customer Benefits Support Representative, you’ll assist clients by providing information about available benefits, answering questions, and helping ensure families receive the support and guidance they need. This role combines customer service, communication, and relationship-building in a fully remote setting. What We Offer 100% Remote Work-From-Home Flexibility Weekly Pay plus performance-based bonuses Comprehensive Training & Mentorship Programs Flexible Scheduling Options Leadership Development & Advancement Opportunities Health Insurance Reimbursement Program Incentive Trips, Recognition Programs & Rewards Positive, team-oriented company culture Key Responsibilities Communicate with clients through phone and Zoom appointments Provide professional support regarding benefits and coverage options Assist with scheduling appointments and client follow-up Maintain accurate client records and documentation Deliver exceptional customer service with professionalism and integrity Participate in ongoing training and development opportunities Qualifications Strong communication and interpersonal skills Positive attitude and willingness to learn Comfortable working independently in a remote environment Basic computer and virtual communication skills Self-motivated, dependable, and growth-oriented mindset Why Join AO? We believe in creating opportunities for individuals to grow personally and professionally while helping protect working families. Many of our team members started in entry-level positions and advanced into leadership roles through mentorship, training, and performance. 👉 Apply today to begin building a flexible, rewarding work-from-home career with long-term growth potential.

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Responsibilities

Assist clients by providing information on available benefits and coverage options via phone and Zoom. Maintain accurate client records and manage appointment scheduling and follow-ups.