WFH Member Services Manager at Globe Life AO - Anthony Michael

Waco, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

120000.0

Posted On

08 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Relationship Building, Leadership, Management, Consulting, Client Service, Operations, Organization, Accountability, Video Platforms, Digital Collaboration Tools, Service Orientation, Client Management

Industry

Insurance

Description

AO Globe Life is expanding its fully remote team and seeking experienced professionals who are ready to bring their leadership mindset and client-focused experience into a mission-driven organization. This opportunity is well suited for individuals with backgrounds in management, client service, consulting, or operations who want the flexibility of a remote environment while continuing to grow professionally. Our organization provides structured training, mentorship, and a supportive team environment designed to help professionals succeed while making a meaningful impact. In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations, guide clients through available options, and provide support throughout the enrollment process. Key Responsibilities Connect with individuals who have expressed interest in learning about benefit programs Schedule and conduct virtual consultations with clients via Zoom Guide clients through available benefit options and support the enrollment process Maintain accurate and organized digital client records Provide professional, client-focused support throughout the client experience Participate in mentorship, leadership development, and team training sessions Build long-term client relationships while contributing to overall team success Qualifications Successful candidates typically demonstrate: Strong communication and relationship-building skills Experience in leadership, management, consulting, client service, or operations roles High levels of organization and accountability when working remotely Confidence using video platforms and digital collaboration tools A service-oriented mindset and desire to help others Prior experience in customer service, consulting, sales leadership, or client management is helpful but not required. Requirements Must be legally authorized to work in the United States Reliable internet connection Windows-based laptop or desktop computer with a functioning webcam What We Offer 100% remote work environment Flexible scheduling Warm leads provided — no cold calling or prospecting Weekly pay via direct deposit Full training and licensing support Monthly and quarterly performance bonuses Leadership development and advancement opportunities A collaborative, people-first team culture About AO Globe Life For more than 70 years, AO Globe Life has provided supplemental benefits to working families across the United States. We proudly serve union members, credit union clients, and veterans nationwide while offering meaningful remote career opportunities built on service, integrity, and long-term professional growth. Interested? If you are an experienced professional looking for a flexible remote opportunity where you can apply your leadership skills while helping families access important benefits, we encourage you to apply today and learn more about joining our team.

Responsibilities

The role involves connecting with individuals interested in supplemental benefit programs, scheduling and conducting virtual consultations, guiding clients through options, and supporting the enrollment process. Key duties also include maintaining accurate digital client records and participating in professional development sessions.