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WFM Scheduling Analyst I (Davao / Makati) | Onsite at Tasq Staffing Solutions, Inc.

Davao City, Davao Region, Philippines -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Workforce Management, Scheduling, Analytical Skills, Problem Solving, Microsoft Excel, Scheduling Software, Resource Planning, Reporting, Organizational Skills, Multi-tasking

Industry

Staffing and Recruiting

Description

Location: Davao / Makati Work Setup/Shift: Onsite; Shifting Schedule Responsibilities: Create and refine dynamic scheduling processes that maximize workforce efficiency and boost productivity. Assess staffing demands and predict upcoming scheduling needs to stay ahead. Work closely with operations and HR teams to ensure schedules perfectly align with recruitment and training plans. Proactively monitor and adapt schedules in real-time to effectively handle any changes and resource challenges. Produce insightful reports on scheduling performance, workforce utilization, and key metrics. Suggest innovative strategies to continuously improve scheduling effectiveness and elevate service quality. Requirements: At least 12 months of proven experience in scheduling or workforce management in the BPO sector BS Math, Accountancy, or Computer Science Must be amenable to start ASAP Exceptional analytical, organizational, and problem-solving capabilities Highly proficient in scheduling software and Microsoft Excel to streamline processes Willingness and ability to work onsite in Makati with flexible working hours Expertise in juggling multiple priorities efficiently in a dynamic, fast-paced setting

Responsibilities

The role involves creating and refining dynamic scheduling processes to maximize workforce efficiency and productivity. It also requires monitoring schedules in real-time and producing performance reports to improve service quality.