Position Title: White Glove Program Manager
Location: Remote/Hybrid
Reports To: Program Management Director
Job Type: Full Time, Exempt

WHO WE ARE LOOKING FOR

A strategic thinker with a proven track record of managing complex programs from inception to completion. Someone who excels at removing obstacles, coordinating with team members, planning ahead for future projects, and anticipating future needs.

QUALIFICATIONS

• Bachelor’s degree in Business, Engineering, or a related field
• 2–5 years of experience as a Program Manager in the information technology sector
• Technical background with experience in process improvement and operational efficiency initiatives
• Proficiency in program management methodologies and project management tools
• Excellent written and verbal communication skills with internal and external stakeholders
• Effective problem-solving, time management, and organizational skills, including attention to detail and multitasking
• Strong working knowledge of Microsoft Office and project management software
• PMP certification (preferred)

The White Glove Program Manager will be responsible for overseeing and coordinating multiple projects, ensuring they align with the company’s strategic goals. Are completed on time and within budget, while maintaining the highest standards of quality and client satisfaction. A White Glove Program Manager at FSS must think outside the box; you will juggle tasks from customers, vendors, and associates to always ensure successful delivery.