Whiteshield: UX Design Lead (January Start) at Whiteshield

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

UX Design, Visual Design, User Experience, Research, Design Sprints, Collaboration, Mentoring, Communication, Problem Solving, Mobile Applications, Public Platforms, Cultural Relevance, Design Language, Interaction Design, Product Ecosystem, Human-Centered Design

Industry

Public Policy Offices

Description

Whiteshield is a global advisory firm helping governments navigate big, world-shaping challenges - from economic transformation to education, employment, and innovation. We work at the intersection of policy, data, and technology, building products that don’t just inform decisions, but improve lives. Design is central to how we work. It’s how we turn complexity into clarity, dense systems into intuitive experiences, and ambitious ideas into products people genuinely enjoy using. If you’re motivated by impact and purpose - Whiteshield is for you. WHERE YOU FIT IN We are looking for a Design Lead who can transition easily from early ideas to polished execution, always keeping the user in mind. You will design across a range of products and platforms, including: Mobile applications Large, public-facing citizen platforms Government portals and digital services Data-rich dashboards and decision-support tools If you enjoy simplifying complex problems and designing clear, effective solutions, this role will suit you well. WHAT YOU’LL OWNDesign Direction & Vision Set and evolve the design language across mobile, web, and large-scale public platforms. Raise the bar for visual quality, interaction design, and overall experience across all Whiteshield products. Bring clarity and cohesion to a growing product ecosystem, ensuring consistency without sacrificing creativity. User Experience & Product Execution Lead research and design sprints to deeply understand diverse users - citizens, students, jobseekers, policymakers, businesses, and institutions. Translate complex policy, data, and services into intuitive, human-centered journeys. Design experiences that feel simple, accessible, and culturally relevant across regions and audiences. Partner closely with product, engineering, and policy teams to take ideas from concept to launch. Team Leadership & Collaboration Guide and mentor designers, helping grow both craft and confidence. Communicate design decisions clearly and persuasively, especially with non-design stakeholders. Champion design as a strategic function, not just a delivery role. WHAT WE’RE LOOKING FOR We place less emphasis on titles and tenure, and more on demonstrated design capability. A portfolio that shows strong visual design, thoughtful UX, and clear problem-solving. Experience designing both mobile products and large-scale platforms. Comfort thinking in systems — components, patterns, and responsive layouts. Strong communication skills and the ability to collaborate across disciplines. Experience guiding or mentoring other designers. Fluency in English; additional languages are a plus. Meaningful impact Your work helps shape products used at national scale - enabling people to access services, opportunities, and support that make a real difference in everyday lives. Creative freedom You will have room to explore ideas, test approaches, and raise the bar for design quality - even in complex, regulated environments. We value thoughtful experimentation and encourage new ways of working. High-calibre collaboration You’ll work alongside talented people across policy, data, design, and technology - bringing different perspectives together to solve complex problems well. Flexibility that works We operate in an outcome-driven, remote-friendly way that respects individual working styles. Trust, autonomy, and balance are core to how we work. Clear growth paths We invest in our people. Good performance, ownership, and delivery are recognised through meaningful feedback, development opportunities, and long-term career progression. Supportive culture You will join a team that values respect, inclusion, and wellbeing - where people are encouraged to do their best work without burning out.

Responsibilities

The Design Lead will set and evolve the design language across various platforms, ensuring clarity and cohesion in the product ecosystem. They will lead research and design sprints to create intuitive, human-centered experiences for diverse users.