Wholesale Lead - Phase V Fulfillment (Fort Myers, Florida) at Geeks on Site

Miromar Lakes, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

22.0

Posted On

16 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Warehouse Management System, Wholesale Fulfillment, FBA Fulfillment, Kitting Operations, Quality Control, SLA Compliance, Team Leadership, Performance Monitoring, Inventory Integrity, Safety Compliance, Microsoft Excel, Google Sheets, Palletization, Material Handling Equipment

Industry

IT Services and IT Consulting

Description

Location: Phase V Fulfillment - 16240 Airport Park Dr. Ste 100 Fort Myers, FL Employment Type: Full-Time Pay rate: $20 - $22 (negotiable based on experience) About the Role The Wholesale & FBA Fulfillment Lead is responsible for the daily oversight and execution of high-volume Wholesale, Fulfillment by Amazon (FBA), and Kitting operations. This role serves as the bridge between floor operations and management, ensuring that the team adheres to strict quality standards and timelines. The ideal candidate is a hands-on leader who can manage the Warehouse Management System (WMS) with precision while motivating the department to meet or exceed the "Phase V" Service Level Agreements (SLAs). Key Responsibilities Operational Management & Workflow Order Oversight: Direct the end-to-end processing of all Wholesale, FBA, and specialized Kitting orders. Ensure all specific labeling, routing, and packaging guidelines are met to avoid chargebacks or vendor non-compliance. WMS Accuracy: Manage the Warehouse Management System (WMS) to ensure real-time inventory visibility. Promptly update order statuses, troubleshoot allocation errors, and ensure digital records match physical inventory. SLA Compliance: Monitor workflow velocity to ensure all orders are fulfilled accurately and strictly within the Phase V SLA timeframes. Quality Control: Conduct spot checks and final audits on outbound shipments to ensure 100% accuracy in SKU counts and packaging presentation. Team Leadership & Development Supervision: Oversee daily activities of department employees, assigning tasks based on order volume and priority. Performance Monitoring: Track individual and team productivity metrics. Provide coaching and corrective action when necessary to maintain efficiency. Training: Onboard new hires and train existing staff on FBA prep standards, kitting intricacies, and safety protocols. Communication & Coordination Cross-Department Collaboration: actively collaborate with Inventory, Receiving, and Shipping leads to identify potential bottlenecks and ensure inventory availability for upcoming large orders. Stakeholder Liaison: Act as the primary point of contact for Management and Customer Service regarding order status. Proactively communicate delays or issues and offer solutions to meet customer needs. Inventory Integrity: Coordinate with the Inventory team to reconcile discrepancies found during the picking or kitting process immediately. Safety & Organization Workspace Maintenance: Maintain a clean, organized, and debris-free work area (5S standards) to ensure safety and efficiency. Safety Compliance: Ensure all team members are utilizing Personal Protective Equipment (PPE) and operating equipment (pallet jacks, tape machines) safely. Experience: 2+ years of experience in a warehouse environment, with specific focus on Wholesale or FBA (Amazon) fulfillment preferred. Proficiency with Warehouse Management Systems (WMS) and shipping software. Basic proficiency in Microsoft Excel/Google Sheets for reporting. Proven ability to lead and motivate a team in a fast-paced environment. Strong understanding of FBA prep requirements (labeling, poly-bagging, bundling) and LTL/FTL palletization standards. (preferred) Clear verbal and written communication skills for interacting with management and clients. Ability to stand and walk for extended periods. Ability to lift and move boxes up to 50 lbs. Ability to operate warehouse material handling equipment (hand trucks, pallet jacks). Competitive pay ($20 – $22/hr based on experience) Medical, dental, vision, 401(k), PTO, and paid holidays (for full-time employees) Opportunity for growth within a fast-paced fulfillment organization. A supportive, collaborative work environment Training on specialized project and FBA workflows

Responsibilities

The Wholesale & FBA Fulfillment Lead manages the daily execution of high-volume Wholesale, FBA, and Kitting operations, serving as the critical link between floor activities and management to ensure adherence to quality standards and timelines. Key duties include directing end-to-end order processing, maintaining WMS accuracy, monitoring workflow velocity against SLAs, and conducting quality audits on outbound shipments.