Wholesale Operations Support Coordinator at Michael Kors

Venlo, Limburg, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

47000.0

Posted On

06 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Management, Analytical Skills, B2B Customer Service, Excel, English Proficiency, Italian Proficiency, Supply Chain Knowledge, Data Entry, Problem Solving, Inventory Logic, Reporting, Customer Relationship Management

Industry

Retail Apparel and Fashion

Description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — Job Title: Wholesale Operations Support Coordinator Location: Venlo, Netherlands Division: Wholesale Operations Support Reporting to (level): Wholesale Operations Support Sr. Supervisor Who You Are As a Wholesale Operations Support Coordinator you have a strong Customer focused attitude. You are able to not get scared of taking responsibilities, working independently, define problems, collect data, establish facts and draw valid conclusions. You have strong analytical skills and are challenged by complex situations that require analysis and logic to be resolved, because you are solution oriented and able to think outside the box. The external pressure is no problem for you as you are structured and able to work based on a priority list to have the job done on time. The Wholesale Operations Support Coordinator is part of the Wholesale Operations Support team and reports into the Wholesale Operations Support Sr. Supervisor. What You Will Do Enter, manage and release orders, reorders and swaps Understand the logic of the seasonal inventory to be able to place the stock for re-orders and swaps; Send order confirmations to customers within the due schedule; Monitor the order status for the customer in all the phases (from the order placement to the delivery); Monitor accuracy of orders during the 4 selling campaigns. Organize shipments in Italian market Prepare weekly reports and regular reviews; Develop and maintain good partnership with customers’ contacts; Enter return authorizations, communicate return requirements to the customer and organize return shipments with Logistics and with the support of the Wholesale Operations Support Assistant; Data entry and update of Customer Master data with the support of the Wholesale Operations Support Assistant; Learn and navigate the different system entry tools (RLM, Active Omni) as well as reporting tools (Qlik View, Smart sheet) with analytical approach, by understanding the interdependency between them; Act promptly, independently and with a “think out of the box” mentality to tackle and solve issues; Work closely with Account Executives and Sales Agents, Accountancy and Logistics; support Account Executives/Agents and Accountancy with regular data to keep control of customers; Improve knowledge of the IT systems to increase quality of reports on shipments and orders; What You Need to Have College degree (MBO or equivalent); Previous Experience in B2B Customer Service and/or Wholesale Operations Support is a plus Computer literate with good skills in Excel and other IT systems; Mandatory knowledge of English and Italian, plus any additional main European language (German, French, Spanish) – a third additional language is a plus; Knowledge of the basic principles of Supply Chain, Sales and Finance of Fashion/Luxury organizations. What we offer Hybrid working Travel allowance Access to our Sample Sale, where you can shop against reduced prices A fast-paced and dynamic culture where you can truly make a difference Professional development opportunities to grow your career At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V — The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com. In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate. Compensation Range: 34.000,00 - 47.000,00 EUR Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience. At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry. The fashion designer also focuses on giving back. For more than 35 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products and other targeted initiatives help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children. For more information on how Capri Holdings Group uses your personal data, please see our Applicant Privacy Notice.

Responsibilities

Manage and release wholesale orders, re-orders, and swaps while monitoring order status from placement to delivery. Coordinate shipments for the Italian market and maintain strong partnerships with customer contacts and internal logistics teams.