WIC Health Professional at City of St. Joseph

St. Joseph, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

33946.0

Posted On

02 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Customer Service, Anthropometric Assessment, Patient Record Management, Client Screening, Communication, Confidentiality, Rapport Building, Typing, Organization, Basic Computer Skills, Breastfeeding Support

Industry

Government Administration

Description

POSITION TITLE: WIC Health Professional DEPARTMENT: Health DIVISION: WIC SALARY: $33,946 yr. CLOSING: Until filled Job Summary/Scope Provide a variety of clerical services set forth in the guidelines of the Missouri WIC WOM. Prescreens applicants, obtains certification and immunization data, performs anthropometric assessment, and biochemical/bloodwork as needed. No supervisory or budgetary responsibilities. Essential Duties and Responsibilities * Type, prepare and update patient records. * Perform customer service duties. * Gather and assess information from clients to determine program eligibility. * Instruct participants on food instrument issuance/redemption procedures. * Complete data entry of certification and any additional documentation. * Conduct pre-appointment screenings for clients. * Assist other staff members in certifying WIC clients by obtaining and accurately recording necessary information, measurements and values in accordance with state guidelines. * Explain program eligibility requirements and client rights and obligations. * Inform participants about the benefits and services of the WIC Program. * Instruct clients on benefit issuance/redemption procedures. * Respond to numerous and varied telephone questions regarding health services and schedules. * Refer clients to social, community, and health/nutrition service agencies * Follow-up on no-show participants and schedules/reschedules appointments. * Monitor and maintain client files in accordance with WIC guidelines in preparation for state audit. Other Duties and Responsibilities * Participate in community outreach efforts as assigned. * Order and maintain WIC forms and paperwork from state as needed. * Attend staff and in-service training sessions. * Assist in the promotion of breastfeeding as the preferred method of infant feeding. * Perform all other related duties as assigned. Employee Behavior and Conduct City employees shall conduct themselves in a professional manner and shall exhibit and extend such professional conduct appropriate for the circumstances to those with whom they come into contact both internally and externally during the performance of their duties. Examples of professional conduct include, but are not limited to, being communicative, informative, fair, honest, and respectful. Required Knowledge, Skills and Abilities * Skills in typing, data entry, filing and use of general office equipment. * Skills in planning and organizing work assignments. * Demonstrated ability to accurately record data information. * Ability to communicate effectively both orally and in writing. * Must be able to maintain confidentiality of sensitive medical and personal information. * Ability to deal with the general public with commitment to customer service. * Demonstrate rapport building skills by establishing and maintaining effective working relations with WIC participants, WIC team members and other health and social services personnel. * Demonstrate an understanding of the benefits of breastfeeding and how to support the breastfeeding mother. * Ability to follow oral and/or written instructions. * Ability to complete required WIC Health Professional Assistant trainings within 6 months of employment. * Valid driver's license required. * Ability to work well with people of diverse socioeconomic/cultural backgrounds. * Basic computer skills and literacy in using Window Explorer. * Participates in continuing education activities appropriate to position. * Some credits earned in a nutrition-related allied health program Material and Equipment Directly Used Personal computer, printer, scanner, signature pad, card reader, copier, calculator, fax, telephone, HemoCue analyzer and other medical supplies used for hemoglobin testing. There may be times when use of personal vehicle may be required. Working Environment/Physical Requirements Work is performed in an indoor setting with a controlled environment. Health Department activities may require an outdoor setting. You must be able to work at a computer for extended periods of time. Work involves oral communication through the use of telephone, e-mails or one on one client contacts. Other physical activity includes standing, bending and stooping. You may be exposed to environmental conditions, such as very active and screaming children. Seldom need to lift more than 10 to 20 pounds. Some overnight or day travel may be required for business purposes or trainings. Vacation and other leave scheduling shall be requested of and approved by the appropriate supervisor. Education High school diploma or equivalent required. Successful completion of state required training. Mandatory retraining every five years as required by state WIC. Two years of experience in a community health nutrition program and/or some credits in a nutrition related allied health program is desirable. All applicants must pass a drug screening and criminal background check prior to employment. Any job offer made by the City is contingent upon the applicant passing the drug screening and background check. AN EQUAL OPPORTUNITY EMPLOYER The City is a governmental entity subject to Section 504 of the Rehabilitation Act of 1973, which requires that otherwise qualified handicapped individuals be protected from discrimination.

Responsibilities

Provide clerical and health services for the WIC program, including prescreening applicants and performing anthropometric and biochemical assessments. Manage patient records, determine program eligibility, and refer clients to community health and nutrition services.