Wickliffe Personal Banker at First Community Bank

Wickliffe, Kentucky, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Handling, Customer Service, Account Management, Compliance Procedures, Problem Solving, Communication Skills, Interpersonal Skills, Attention to Detail, Self-Motivation, Prioritization, Online Banking, Loan Transactions, Deposit Transactions, Audit Logs, ATM Maintenance, Community Service

Industry

Banking

Description

Description General Function: Perform all general Personal Banker duties including but not limited to cash handling, perform deposit and loan transactions via Nupoint Teller accurately and efficiently, open new accounts, assist customers with online banking and account error resolution and other duties as assigned. Major Duties and Responsibilities: · Greet all customers in a courteous and professional manner · Open all new accounts accurately and efficiently according to regulation and bank policy · Scan all new account documents in a timely manner · Maintain a balanced and neat cash drawer · Complete all deposits, withdrawals and payments accurately and efficiently while providing excellent customer service · Maintain working knowledge of CSI’s online applications · Maintain working knowledge of proper compliance procedures in the deposit area · Work night deposits and ATM deposits under dual control · Direct and refer customers to appropriate bank department for service when necessary · Complete holds to necessary customer deposits · Complete Currency Transaction Reporting (CTR) as necessary · Keep all work areas neat and clean · Research and resolve customer issues · Assist in solving customer problems · Refer and cross-sell products · Accurate completion of required audit logs · Adhere to all bank policies · Ensure all necessary equipment is in working order including but not limited to drive-up equipment and ATM · Oversee balancing and maintenance of the ATM · Ensure all negotiables and confidential records in the teller/CSR area are properly secured each evening · Answer branch phone calls promptly and deal with those calls accurately and in a professional manner · Assist and participate in call branch and companywide campaigns and activities · Commitment to the required community service hours within the guidelines of our FCB Gives program · Adhere to FCB’s First Focus, Mission Statement, and Vision Statement · Answer all incoming calls with the FCB standard phone greeting: “Thank you for calling First Community Bank. This is (first name), how may I help you?” · Attend all necessary staff training · Attend all bank sponsored activities · Attend civic activities and events · Assist customers with all online and mobile banking issues and questions · Accept yearly Safe Deposit Box payments · Ensure all bank information and systems are protected · Assist branch management and branch administrator with any other duties as assigned Requirements Job Requirements and Skills: · Minimum of two years with a similar financial institution · Working knowledge of bank policies and procedures · Working knowledge of deposit compliance regulations · Strong communication and interpersonal skills · Strong attention to detail · Self-motivator · Able to prioritize

Responsibilities

The Personal Banker is responsible for performing general banking duties such as cash handling, processing transactions, and opening new accounts. They also assist customers with online banking and resolve account issues while providing excellent customer service.