Will Call Associate (Customer Service) at Palmer Food Service

Rochester, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

19.0

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Register Management, Order Assembly, Product Knowledge, Teamwork, Attention to Detail, Conflict Resolution, Adaptability, Basic Math Skills, Computer Knowledge, Dependability, Professionalism, Communication Skills, Ability to Work Under Pressure, Willingness to Learn, Reliability

Industry

Food & Beverages

Description

Why Palmer Food Services: We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing to our company mission, vision, and values. We value each member of our diverse and talented team - because at Palmer Food Services, our associates are our unfair advantage. What We Value: * Honesty & Integrity * Service & Excellence * Collaboration & Teamwork * Family & Community * Dependability & Loyalty * Compassion Roles and Responsibilities: * Select and assemble orders and stage efficiently * Provide exceptional customer service and develop relationships * Maintain and balance the cash register * Utilize the operating system to print invoices and orders * Assist customers with product questions * Perform weekly and daily maintenance as assigned * Enjoy working together as a team fill in as necessary and engage fully in their environment. This includes a willingness to learn new skills for personal advancement and the growth of the company * Other duties assigned by the manager on duty * Presents a professional image to internal/external customers and vendors with appropriate dress according to the work situation while maintaining good grooming and hygiene * Be a reliable and cooperative team player, fill in as necessary and engage fully in the working environment. * Demonstrate willingness to learn new skills for professional advancement and growth of the company. Qualifications: * High school diploma or GED * Basic reading, writing and math skills * Computer knowledge with ability to adapt to warehouse software program * Customer service or general clerical office experience * Comfortable with machinery reaching heights of 25 ft. * High attention to detail and accuracy * Ability to perform duties in freezer and coolers * Conflict resolution skills * Ability to work calmly under pressure in a fast paced work environment Salary: $18.00- $19.00/ hour Shift: (Subject to change) Monday- OFF Tuesday- 7:30 AM- 4 PM Wednesday- 7:30 AM- 4 PM Thursday- 7:30 AM- 4 PM Friday: 7:00 AM- 5:00 PM Saturday: 6:30 AM- Noon Sunday: OFF Physical Demands: The physical demands described below are representative of those that must be met by a Warehouse Will call associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to stand, walk, stoop, bend, kneel, sit, operate warehouse equipment. * Must be able to use hands to handle, feel, finger; reach with hands and arms, see, talk and hear. * Must be able to regularly lift and carry up to 50 lbs, frequently lift and carry up to 100 lbs * Ability to work in a cold environment for extended periods with temperatures reaching -10 · Possess normal vision with or without correction and able to distinguish colors * Possess fluent speech in English, writing and communication skills necessary to effectively carry out job functions * Must be able to read and comprehend work related materials, numerical data and diagrams. Benefits of working Full- Time at Palmer Food Service: * Medical, Dental and Vision Insurance * Paid Benefit Time (PTO, Holiday and Sick) * 401k Retirement Plan with Employer Matching * Eligibility for Annual Profit-Sharing Bonus * 15% Employee Discount on Retail Grocery Items (Includes Fresh Meat & Seafood) * Associate Discounts on Warehouse Food Products * Employee Appreciation Events * And much more

Responsibilities

The Will Call Associate is responsible for selecting and assembling orders efficiently while providing exceptional customer service. They will also maintain the cash register and assist customers with product inquiries.