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WILL CALL at S & S FIRESTONE, INC
Vienna, West Virginia, United States -
Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

18.0

Posted On

24 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales Process, Tire Industry Knowledge, Multi-tasking, Customer Interaction, Complaint Handling, Decision Making, Communication, Teamwork, Time Management, Physical Stamina, Follow Up, Service Order Management, Judgment, Fast-paced Environment

Industry

Motor Vehicle Manufacturing

Description
Description S&S Tire, headquartered in Lexington, KY, is a leading provider of products and services to trucking companies and related industries. We are looking to add a Will Call Associate to our Best One Vienna team. Duties performed in this position include, but are not limited to: Ability to work in a fast-paced environment and comfortable multi-tasking Interact with customers both inside and on the phone Follow a structured sales process Have working knowledge of our commercial tire brands Be able to effectively manage open repair/service orders Proactive follow up with current and previous customers Maintain a high degree of customer satisfaction with the ability to handle customer complaints We offer: Competitive wages starting at $18/hr+, DOE Pay increase at 90 days + OT opportunities Health Benefits Paid Time Off Opportunities for Advancement Paid Holidays 401(k) Retirement Planning An Equal Opportunity Employer Drug Free Workplace Requirements This is a customer facing position. This Associate will greet service customers, write up their concerns on a work order, dispatch the work to the correct technician. They will make tire sales through phone orders for customer pick-up and schedule truck services. Requirements: Experience in the tire industry. The ability to work in a fast paced, customer service oriented environment. The desire to be an integral part of a TEAM. Commitment to being on time. Possess sound judgement and decision making ability Ability to communicate, verbally and written, clearly and professionally with co-workers and management. Be able to lift 75-100 pounds.
Responsibilities
The Will Call Associate will greet service customers, document their concerns, and dispatch work to technicians. They will also handle tire sales through phone orders and schedule truck services.