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Wilmington Patient Services Representative at Lawall Prosthetics and Orthotics Services

Wilmington, Delaware, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Data entry, Insurance verification, Pre-certification, Microsoft Outlook, Microsoft Word, Microsoft Excel, Communication, Organization, Detail-oriented, Time management, Anatomy knowledge, Medical coding

Industry

Medical Device

Description

Patient Service Representative (1 full-time position) Employee friendly, long established orthotic & prosthetics provider with excellent reputation, has an exciting opportunity for a Patient Service Representative in one of our Wilmington, DE offices. In this position, you will work closely with clinicians, physician offices, insurances and co-workers to ensure timely service to our patients. Main responsibilities of this position include: * Providing excellent customer service to all patients * Data entry and preparation of orders * Becoming versed and knowledgeable of various insurance company requirements and procedures * Obtaining the proper documentation necessary for insurance companies / plans * Verifying patient benefits and pre-certifying our services * Assuring timely service to patients * Ability to quickly learn and navigate all company computer and phone applications * Performing other duties as assigned Skills & Requirements: * Works independently * Uses good judgement * Makes sound decisions * Communicates professionally * Works in a fast-paced environment * Records correctly and briefly * Handles sensitive information in confidence * Meets deadlines and prioritizes * Proficient in Microsoft Outlook, Word, Excel * Organized and detail-oriented * High school graduate * Knowledge of anatomy and medical code is a plus * Professional conduct * Dress appropriately We offer great pay and benefits. If you are looking for a fun place to work and looking to use your talents to help patients meet their needs we want to hear from you. This is a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.

Responsibilities

The Patient Service Representative will manage patient interactions, perform data entry, and prepare orders while coordinating with clinicians and insurance providers. They are responsible for verifying patient benefits, obtaining necessary documentation, and ensuring timely service delivery.