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We’ve been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we’re moving towards a sustainable future through electrification and investing in renewable energy—and we’d like you to join us.
Whether you’re on-site, in the office, or somewhere in between, you’ll find opportunities to grow your career here. You’ll work with a team that’s passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning.
Help us create a cleaner energy future, and we’ll back you every step of the way as you build your career.
Join the change. Electrify your future.
About the role
We’re seeking a proactive and technically skilled EUC Support Specialist to join our team, delivering comprehensive end-user computing support across allocated generation sites. This role is critical to ensuring seamless site operations, resolving technical challenges, and maintaining high standards of safety and performance.
Please note this role is a fixed term contract for 12 months.

What you’ll be doing

• Provide remote and onsite EUC support to ensure uninterrupted operations.
• Escort and supervise contractors onsite, maintaining safety and security protocols.
• Execute site processes and ensure compliance with operational standards.
• Support network infrastructure including servers and switches.
• Respond to ad-hoc technical requests and resolve issues promptly.
• Uphold and apply HSE processes to maintain a safe working environment.
• Manage tech assets and spares, including criticality assessments.
• Perform administrative tasks such as purchase order (PO) management.
• Travel to remote sites to provide hands-on support.
• Build strong relationships with internal stakeholders.
• Demonstrate initiative and problem-solving capabilities.
• Communicate effectively with team members and contractors.
• Manage ITSM tickets and contribute to service performance reporting.
• Embody and promote AGL’s values in all interactions and decisions.

About You

• Experience in EUC support.
• Strong customer service and communication skills.
• Ability to work independently with excellent time management.
• A valid driver’s license and experience driving in rural areas.
• ITSM experience and knowledge of service management processes.
• Familiarity with SCADA systems and generation site operations (preferred).
• Foundational knowledge of cyber security.
• A commitment to safety and role modelling safe work practices.

We’d love to see your applications before Friday September 12th 2025.
Inclusion at AGL
At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit:
www.agl.com.au/careers
AGL is proud to be a WORK180 Endorsed Employer for All Women.
Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.
The information provided as part of your application to AGL will be managed in accordance with the
AGL Privacy Policy.
AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.
Location
Macarthur VIC 3286
Job Family Group
Information Technology - Internet-Base

• Provide remote and onsite EUC support to ensure uninterrupted operations.
• Escort and supervise contractors onsite, maintaining safety and security protocols.
• Execute site processes and ensure compliance with operational standards.
• Support network infrastructure including servers and switches.
• Respond to ad-hoc technical requests and resolve issues promptly.
• Uphold and apply HSE processes to maintain a safe working environment.
• Manage tech assets and spares, including criticality assessments.
• Perform administrative tasks such as purchase order (PO) management.
• Travel to remote sites to provide hands-on support.
• Build strong relationships with internal stakeholders.
• Demonstrate initiative and problem-solving capabilities.
• Communicate effectively with team members and contractors.
• Manage ITSM tickets and contribute to service performance reporting.
• Embody and promote AGL’s values in all interactions and decisions