Windows Endpoint Hardware Engineer_Director_Workplace Engineering at Morgan Stanley

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Endpoint Management, BIOS Security, Driver Lifecycle Automation, PowerShell Automation, SCCM Integration, Automated Deployment, Security Hardening, Performance Benchmarking, Agile Principles, DevOps, Troubleshooting, Documentation, Collaboration, Knowledge Sharing, User Experience, Technical Leadership

Industry

Financial Services

Description

> Ensure that the solutions we develop meet the necessary security, supportability, and performance requirements identified by our stakeholders, regulators, and the organization at large. > Ensure that we meet the business's expectations of high availability, performance, and overall user experience. > Sustain existing systems by providing level 3 support to help investigate and identify root cause for escalated issues. > Create, review, maintain and disseminate knowledge through documentation and demonstrations of the technologies, tools, and methodologies that are used to support them. > Dissemination of knowledge amongst peers and partnering support teams. > At least 6 years' relevant experience would generally be expected to find the skills required for this role. > Implementing BIOS security policies and certificate-based protections. > Automated password rotation and secure credential storage using enterprise vaults (e.g., Azure Key Vault, CyberArk). > Creation and management of WIM-format driver packages for efficient OS deployment. > Use of automated tools for packaging and updating drivers. > Integration with SCCM task sequences and troubleshooting deployment failures in complex environments. > Understanding of Modern Driver Management, covering: > Microsoft's DCH driver model, UWP applications, and Hardware Support Apps (HSAs). > Experience scripting automated deployment of HSAs and UWP apps in enterprise environments. > Ability to handle offline installation scenarios and ConfigMgr integration for modern drivers. > Advanced PowerShell automation for BIOS and driver lifecycle management, including: > JSON-driven configuration for dynamic deployments across multiple hardware models. > Familiar with error-handling, verbose logging and self-driven tests. > Building checkout scripts for driver validation. > Biometric setup and validation for Windows Hello (fingerprint and facial recognition). > Performance benchmarking with Pass mark and WPF rendering tests (e.g., Beetle Mania). > Security hardening checks (Secure Boot, DMA protection, BitLocker, VBS). > Customizing boot. > Injecting drivers and prestart scripts for OSD task sequences. > Applying CVE patches and troubleshooting deployment failures using SCCM logs and ADK utilities. > Creating BIOS and driver packages with detection logic based on registry keys and driver versions. > Implementing compliance baselines for firmware and driver updates. > Automating deployment pipelines for multi-vendor environments (HP, Lenovo, Dell). > Provide technical leadership by designing and delivering advanced training programs for engineering teams and support staff, including hands-on workshops, code reviews, and architecture deep-dives. > Act as a subject matter expert for BIOS security, driver lifecycle automation, and modern endpoint management, ensuring adoption of enterprise standards and cutting-edge practices across global teams. > Strong troubleshooting mindset (event logs, SysInternals, memory dumps). > Experience automating workflows and enabling self-service capabilities. > Understanding of Agile principles and how to apply them in enterprise environments. > Familiarity with infrastructure systems, including experience with Jira for tracking and collaboration. > Modern observability stack knowledge (e.g., telemetry, metrics, logging, distributed tracing). > DevOps knowledge, including pipeline automation and integration with enterprise deployment tools. > Solid understanding of Software Development Lifecycle (SDLC) processes and how they intersect with endpoint engineering and operational workflows. > Ability to work across development and operations teams to ensure smooth delivery and monitoring of endpoint solutions. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Responsibilities

The role involves ensuring that developed solutions meet security, supportability, and performance requirements while providing level 3 support for escalated issues. Additionally, the engineer will create and maintain documentation and disseminate knowledge among peers and support teams.