Join NN Digital Hub as a Windows Engineer!
Are you passionate about Windows systems and eager to work in a dynamic digital environment? NN Digital Hub in Prague is looking for a skilled Windows Engineer to join our growing team. You will play a key role in supporting, maintaining, and optimizing our Windows infrastructure, ensuring seamless operations and top-notch customer support.
You will be part of a team of approx. 15 engineers responsible for maintaining our IT infrastructure – mostly Linux, Windows and VMware related.

Why Join NN Digital Hub?

• Be part of an innovative and international team
• Work in a modern digital environment in the heart of Prague
• Opportunities for professional growth and development

What are the tasks you will perform:

• Technical Support:
• Provide 2nd and 3rd level support for Windows operating systems, Group Policies, and Microsoft SCCM.
• Deliver excellent customer support to internal users.
• Troubleshooting:
• Diagnose and resolve hardware and software issues, minimizing downtime.
• Document solutions and troubleshooting steps for future reference.
• System Maintenance:
• Install, configure, and maintain computer systems and networks.
• Apply updates and patches to keep systems secure and up-to-date.
• Performance Monitoring:
• Monitor system performance and address potential issues proactively.
• Optimize system performance through regular maintenance.
• Scripting & Automation:
• Develop scripts to automate routine tasks and improve efficiency.
• Create custom scripts to address specific business needs.
• Security:
• Implement security measures and protocols to protect systems.
• Respond promptly to security incidents and mitigate risks.
• Collaboration:
• Work closely with other IT professionals to ensure seamless system integration.
• Provide feedback to product teams regarding customer needs and feature requests.
• Documentation:
• Prepare detailed designs and work instructions for internal use.

What we expect from you:

• University degree (Bachelor’s or higher) in a technical field.
• Excellent communication skills in English, both verbal and written.
• Strong knowledge of Windows Server, Active Directory, SCCM, and MS SQL (preferred).
• Experience with IT processes (ITIL), DevOps.
• Proficiency in scripting languages such as PowerShell, VBScript, and Ansible (YAML).
• Understanding of network protocols and services (DHCP, DNS, TCP/IP).
• Experience with Cloud solutions (AWS, Azure) and Kubernetes – advantage.

What we offer you:

• We allow you to work where you feel the most comfortable, whether it is in the office or from home, and we contribute to your home office expenses every month.
• We understand the importance of having a work-life balance, which is why we offer 5 weeks of vacation, 5 well-being days, additional paid time off for personal and family events, and 1 volunteering day to support our community.
• In addition to your base salary you will have a lump-sum meal allowance, up to CZK 20,000 in the Cafeteria per year, the possibility of arranging a MultiSport card, the possibility of contributing to supplementary pension insurance / supplementary pension savings, and a discount on life insurance.
• We believe that your professional and personal growth is crucial, which is why we provide you with tailor-made professional training.
• Your friends and acquaintances are a valuable source of talent for us, which is why we offer up to 60,000 CZK as a reward for recommending a suitable candidate.
• A business laptop and an iPhone with a paid O2 tariff and a data package are basic tools for your work.

What is the hiring process with us like:
You will meet with Mirek (Senior Engineer) - your potential manager, another team members from NN Group and Erika – Recruiter in the 1st round of the interview process

• Technical Support:
• Provide 2nd and 3rd level support for Windows operating systems, Group Policies, and Microsoft SCCM.
• Deliver excellent customer support to internal users.
• Troubleshooting:
• Diagnose and resolve hardware and software issues, minimizing downtime.
• Document solutions and troubleshooting steps for future reference.
• System Maintenance:
• Install, configure, and maintain computer systems and networks.
• Apply updates and patches to keep systems secure and up-to-date.
• Performance Monitoring:
• Monitor system performance and address potential issues proactively.
• Optimize system performance through regular maintenance.
• Scripting & Automation:
• Develop scripts to automate routine tasks and improve efficiency.
• Create custom scripts to address specific business needs.
• Security:
• Implement security measures and protocols to protect systems.
• Respond promptly to security incidents and mitigate risks.
• Collaboration:
• Work closely with other IT professionals to ensure seamless system integration.
• Provide feedback to product teams regarding customer needs and feature requests.
• Documentation:
• Prepare detailed designs and work instructions for internal use