WINDOWS SERVER ADMINISTRATOR – LETTERKENNY

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

REQUIRED QUALIFICATIONS OF THE WINDOWS SERVER ADMINISTRATOR:

• Degree Qualified in relevant field (Data Science or STEM subject) or equivalent experience
• Experience working with Windows Administrator or Citrix

PREFERRED QUALIFICATIONS OF THE WINDOWS SERVER ADMINISTRATOR:

• Prior certifications on Microsoft Administrator (any) or CompTIA A+
• Experience working with Epic Systems
• Experience working in an entry Level role or at a helpdesk
• Experience working on Cloud Platforms (Azure or AWS)
  All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.
  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
  Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.

ABOUT THE ROLE:

As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we’re on the constant lookout for fresh talent to join our expanding teams. Optum, the fast-growing part of UnitedHealth Group, is a leading information and technology-enabled health services business. Our teams are dedicated to modernising the health care system and improving the lives of people and communities.
Serving virtually every dimension of the health system, we work with a diverse set of clients across 150 countries – from those who diagnose and treat patients to those who pay for care, deliver health services, and those who supply the cures. Optum maintains operations across North America, South America, Europe, Asia Pacific and the Middle East. Our innovative partnerships provide technology and tools that enable unprecedented collaboration and efficiency. As a result, we can tap into valuable health care data to uncover insights and develop strategies for better care at lower costs.
As a Windows Server Administrator, you will install, configure, maintain and deploy applications in support of the organization’s business needs. The Administrator is essential for ensuring client applications and infrastructure changes are communicated to the necessary teams across the enterprise. You’ll have the opportunity to maintain production (PRD) and non-production (non-PRD) Hyperspace/Hyperdrive environments, in addition to other client and end-user facing applications for the Epic Electronic Health Records platform.
Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny and telecommuting from a home-based office in a hybrid work model.

PRIMARY RESPONSIBILITIES OF THE WINDOWS SERVER ADMINISTRATOR:

• Successfully complete all required job training, including Epic EHR (Electronic Health Records) certifications, within first six months of employment and keep certifications up to date
• Install, configure, maintain and deploy the client and other delivery infrastructure components on Microsoft Windows based virtual servers
• Deploy and test Windows operating systems including virus updates, patches and performance tuning
• Maintain and support Epic production (PRD) and non-production (non-PRD) services like Hyperspace and Interconnect and the related services
• Help manage the Change Control processes for all client application environment build migrations and infrastructure upgrades
• Monitor system performance as part of daily operational requirements
• Assist in review system / application logs verify completion of scheduled jobs, including system backups
• Review incident tickets and notes and apply routine upgrades to client applications and back-end services
• Assist in integrating other applications using web services
• Implement system high availability strategies and mechanisms
• Develop disaster recovery procedures
• Troubleshoot and diagnoses application issues and implement solutions
• Ensure client’s application and infrastructure changes are communicated to the necessary teams across the enterprise
• Define, create user accounts, profiles, roles and maintain required audit information
• Works closely with database, environment/infrastructure and internal/external enterprise security teams
• Provide on call support for production performance/availability or other critical issues
• Performs other duties as assigned
  You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.