Windows Support Consultant at Capgemini
Canberra, Australian Capital Territory, Australia -
Full Time


Start Date

Immediate

Expiry Date

29 Oct, 25

Salary

0.0

Posted On

29 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Servicenow, Active Directory, Group Policy, Jira, Communication Skills

Industry

Information Technology/IT

Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

REQUIRED SKILLS:

  • Solid understanding of Windows OS fundamentals, Active Directory, and Group Policy.
  • Experience with Microsoft Endpoint Manager (Intune/SCCM) for device provisioning and patching.
  • Familiarity with VPN, DNS, DHCP, and remote support tools.
  • Strong communication skills and ability to support non-technical users.Exposure to ticketing systems like ServiceNow or Jira.
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Responsibilities
  • Solid understanding of Windows 10/11 fundamentals, including user profile management, system settings, and troubleshooting common OS issues.
  • Hands-on experience with Microsoft Intune or SCCM for basic device management tasks like software deployment and compliance checks.
  • Familiarity with Active Directory, Group Policy, and basic networking concepts (DNS, DHCP, VPN).
  • Ability to support end users via remote tools, resolve hardware/software incidents, and document solutions in a ticketing system.
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