POSITION DESCRIPTION:

CGI has a current requirement for a Windows System Administrator to provide second and third level support (Installation, configuration, analysis, maintenance and support), primarily (80% of time spent) supporting at least two of the following: MS Windows Server 2003/2008/2012/current version systems operating in a networked environment utilizing Internet based technology

YOUR FUTURE DUTIES AND RESPONSIBILITIES:

• System Management including System Installation, Configuration, Administration, Analysis and maintenance;
• Documentation development and maintenance for software installation, migration and operations;
• Perform Project Management as it relates to a System Support environment;
• Provide support to multiple partners and clients including application development teams;
• Monitoring and processing of service management systems such as Infoman/ECD and responding to Incident Reports (IRs), Requests for Changes (RFCs), Problem Reports (PRs) and Solution Requests (SRs) within defined SLAs;
• Analyze business requirements/technical incidents/problems, design and implement sound solutions;

REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE:

• Over six (6) years of experience working as a System Administrator with a minimum of 3 years of experience, in a Windows 2003, 2008R2, 2012 R2 or Hyper-V environment.
• Minimum of three (3) years of experience analyzing business requirements and technical incidents/problems and implementing solutions.
• Minimum of three (3) years of experience performing Windows 2003, 2008R2, 2012 R2 or Hyper-V performance analysis and server tuning.
• Minimum of three (3) years of experience, performing Windows 2003, 2008R2, 2012 R2 or Hyper-V clustering, patching, backups, and restores.
• Minimum of three (3) years of experience, in the last six (6) years, using enterprise tools for each of the following: ticketing, monitoring & backups
• Must currently hold a valid Federal Government security clearance at the level of: Secret (II)