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Wine Lead - Eataly Eaton Centre at Eataly North America

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Wine Knowledge, Communication Skills, Inventory Management, Sales, Customer Assistance, Scheduling, Administrative Duties, Wine Tasting, Product Knowledge, Merchandising, Mathematical Skills, Flexibility, Mobility, Team Liaison, Quality Standards

Industry

Food and Beverage Services

Description

Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge Job Description The Wine Shop Lead provides an exceptional guest service experience while driving sales and serving as the liaison between the team and Wine Shop Manager. Reports to the Wine Shop Manager. Provides prompt, efficient and friendly guest service Educates guests about Italian wine and assists with wine tastings Receives and stocks wine and wine store merchandise Assists with wine store inventory, invoice review and requisitions Rotates, faces and replenishes merchandise and ensures highest quality standards are met Answers the telephone promptly and provides friendly, helpful service to customers who call Assists with scheduling and administrative duties Performs other duties as required or assigned Qualifications High school graduate or equivalent 2+ years of wine sale experience Excellent communication skills Basic math skills Strong knowledge of wine, in particular Italian wine Job Requirements Availability to work onsite with a flexible schedule often including evenings and weekends Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more!

Responsibilities

The Wine Shop Lead provides exceptional guest service while driving sales and serving as a liaison between the team and the Wine Shop Manager. Responsibilities include educating guests about Italian wine, assisting with tastings, and managing inventory.