ABOUT US:

We are a business that believes our people are our greatest strength. Our people are happy, engaged, and highly skilled, so it’s no surprise they deliver amazing results!
For 50 years, our family-owned business has been proudly selecting outstanding quality wines from over 500 vineyards across Australia for our members to enjoy with their family and friends. We love uncovering new and interesting wines, many of which are from smaller boutique wineries often only available at their Cellar Door or through ours. Our team helps fellow wine lovers discover the amazing diversity of Australia wine and love it when our members find a new favourite!

THE OPPORTUNITY:

Wine Selectors is seeking dynamic, passionate, customer-oriented, and sales focused candidate to join our Outbound Member Experience Team!
This is a rare opportunity to join a high performing sales team that prides itself on delivering an incredible experience with every interaction whilst meeting sales targets.
Communicating via both inbound and outbound channels, you will speak with our loyal and new members. With each conversation providing opportunity to build lasting relationships, while selling a dynamic range of offers, and guiding our members on a never ending Australian wine journey.
While basic wine knowledge is an advantage in this role, fully paid training is provided to give you everything you need to succeed.

WHAT THE ROLE INVOLVES:

· Both Inbound and Outbound Calls with current Wine Selectors members;
· High achievement of sales and service targets;
· High level of customer service;
· Building rapport and engaging with our members quickly and professionally;
· Identifying opportunities to increase value and enjoyment for members;
· Uncovering each individual member’s needs, to present them with a personalised solution;
· Multitasking, working through problems, and providing solutions; and
· Contributing to a positive team culture, that celebrates teamwork and success.