Wine Specialist

at  Four Seasons

ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

DESIRED SKILLS AND EXPERIENCE:

• Minimum 2 years of luxury experience in food and beverage operations and hospitality management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of food safety and hygiene standards

• Oversee the wine program, ensuring high-quality service and wine standards.
• Engage and motivate the team to achieve revenue goals.
• Schedule, train, and motivate the team.
• Maintain relationships with regular guests and cultivate new ones.
• Collaborate with the DOFB / ADOFB and culinary team to provide feedback on regular and seasonal menus.
• Drive marketing/PR activities and wine promotions.
• Build an open and trustful environment where everyone’s opinion is valued.
• Coordinate personal training to ensure high service levels and productivity.
• Lead by example, fostering a culture of continuous learning and improvement.
• Participate in employee relations activities and programs.
• Invest in team career development through coaching and training.
• Uphold the Golden Rule in all interactions with external and internal customers.
• Use your unique personality and service style to create memorable experiences for guests.