Winter Co-op/Market Supply & Distribution Quality- Complaint Management at GSK Internships & Co-ops powered by Atrium

, , United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

40.0

Posted On

23 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strong Written Communication, Strong Verbal Communication, Strong Organizational Skills, Proficiency in Microsoft Office, Ability to Work Independently, Ability to Manage Simultaneous Tasks, Ability to Meet Objectives

Industry

Description

Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Department Description This opportunity is with the Market Supply and Distribution Quality organization supporting the US Local Operating Company (LOC) in GSK. US LOC Quality is responsible for critical activities to ensure supply of quality product to our patients in the United States. The team responsibilities include oversight of market release and product distribution to the US market, customer complaint management, quality incident reporting to the US FDA, management of product recalls, and auditing of third party service providers. Job Description This position would directly support the US LOC Quality Team in management of customer complaints received from the US market. This role will support general business operations by providing various administrative duties to support an individual, team or business process. Responsibilities may include management of return sample shipment to investigating sites, preparing customer complaint letters, entering customer complaints into the customer complaints management system, and managing the daily complaint report. Minimum Qualifications Pursuing a BS degree (Junior/Senior/recent graduate) in scientific or technical field (e.g. Biology, Chemistry, Chemical Engineering). Strong written and verbal communication skills Strong organizational skills Demonstrated proficiency in Microsoft Office suite of tools, including, Word, Excel, and PowerPoint Must be able to work full-time (35-40 hours/week) throughout the duration of the 6-month co-op (January ~ June 2026). Must have an active student status and/or within 12 months post-graduation from a BS or MS degree program. Post-doctoral candidates are not eligible. Preferred Qualifications Ability to work independently Ability to manage simultaneous tasks Demonstrated ability to meet objectives/deadlines Eligibility Requirements Must successfully pass a drug screen and background check prior to assignment target start date. Please note: If you do not receive an automated email after submitting your application, be sure to check your spam folder. Benefits While GSK embraces a flexible work environment, we do require certain positions to be onsite. Candidates who are hired for an on-site role or hybrid role, and reside outside of 50-miles from their assigned work location, are eligible for relocation stipend. This is a one-time payment to help offset housing & relocation expenses. Please refer to the position details for the requirements of each position. GSK Interns and Co-ops are offered a competitive hourly pay rate and benefits. Please note, benefits eligibility determined the month following date of hire. This job posting is for a temporary role as an employee of Atrium on assignment at GSK. The individual selected for this role will be offered the role as an employee of Atrium; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by Atrium upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on several factors, including skills, competencies, experience, educational degree obtained, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirement. Pay Rate Range: $21/hr to $40/hr Interested in learning more? Register now on our digital learning platform (GSK Get Ahead - Connectr) where you can access interview and assessment hints and tips, speak to a mentor and learn more about life at GSK.

Responsibilities

This position supports the US LOC Quality Team in managing customer complaints from the US market. Responsibilities include managing return sample shipments, preparing customer complaint letters, and entering complaints into the management system.