WIP Graduate Delivery Manager at Storyteller

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Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

500000.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Client Delivery, Communication, Problem Solving, Technology, AI, Detail-Oriented, Jira, Airtable, SDK, API, Mobile App Integrations, Stakeholder Management, Training, Continuous Improvement, Cross-Functional Collaboration

Industry

Media Production

Description

🇿🇦 Up to ZAR 500,000 salary on a full time, permanent employment contract 🌎 Fully remote working anywhere in South Africa! 🏖️ 33 Days Paid Leave and Benefits ✨ Exciting high growth product, relied on by leading global brands, particularly within sports 💻 Working with the latest hardware, tech stack and tools ABOUT US Storyteller is a high growth B2B SaaS platform which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue. For customers, building their own stories experience can take years and a lot of investment however Storyteller has solved this by allowing companies to integrate in days, not years all for one monthly cost. Our end‑to‑end platform gives companies a best‑in‑class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support. We work with many globally recognised clients, particularly within sport, so if you're a sporting fan this could be a great fit! SUMMARY Join Storyteller’s delivery team, where you will lead complex, fast-paced integrations and launches for high-profile clients. In this role, you’ll also help drive a major new set of product capabilities within the Storyteller platform – without losing sight of the fundamentals of great delivery. If you thrive in a role that blends exceptional client delivery with ownership, agency, and continuous improvement, we’d love you to read on and apply. RESPONSIBILITIES As a Delivery Manager at Storyteller, you will be responsible for the seamless delivery of projects from post-sale through to launch and the initial period of live operation – plus the active improvement of our delivery processes to improve client satisfaction. What you can expect: Grabbing hold of projects and making them your own – being the person who knows and cares the most about the clients you are delivering for Initiating delivery projects, aligning plans with client expectations and business objectives Running onboarding and discovery calls, helping to define requirements and leading clients through the process of integrating our product Controlling schedules, tracking milestones, and adjusting timelines as necessary using tools such as Jira and Airtable Maintaining transparent client communication, managing stakeholder expectations, and negotiating scope changes effectively Reviewing client integrations to ensure they are to spec, and feeding back issues clearly to client integrators and internal engineering teams Running CMS training with clients to ensure they can use the platform effectively Managing post-launch support and ensuring a smooth handover to Customer Success Working cross-functionally – most projects blend tech, product, and content Proactively identifying problems, generating options, and driving decisions to keep delivery moving Using AI and internal tools to accelerate delivery (e.g., summarising calls, drafting specs and tickets, analysing integration behaviour, and improving documentation and playbooks) Contributing to continuous improvement in how we deliver Storyteller – processes, templates, documentation and standards QUALIFICATIONS What we’re looking for Experience delivering or managing web- or app-based projects (ideally in B2B SaaS, sports, media, or a fast-moving agency/startup environment) Excellent oral and written communication skills, including the ability to communicate with technical and non-technical stakeholders High ownership mindset – you grab hold of things, figure them out, and drive them to completion Strong problem-solving skills and comfort making decisions with imperfect information A real interest in technology and AI, with experience using AI tools and effective prompting to speed up workflows and improve outcomes Detail-oriented, with a high bar for quality and clear documentation Comfort juggling multiple projects and priorities at speed Familiarity with project management methodologies and tools (Jira, Airtable, Linear, Asana, Monday, etc.) Reliable internet for remote work Nice to have: Experience with SDK, API, or mobile app integrations Experience running requirement/specification processes with external stakeholders Experience working with US and UK clients across time zones Interest in sport and an understanding of how sports organisations think about digital products RECRUITMENT PROCESS Online video interview (short recorded answers to a mixture of questions) Follow-up exercise (compensated) to test skills relevant to this position Final interview with Andy (Chief Delivery Officer) And that’s it! ---------------------- Privacy Notice We process your personal data for recruitment purposes in line with UK data protection law. AI tools may assist in reviewing applications, but decisions are made by our team. We retain data only as necessary for recruitment and compliance. You can request access or deletion of your data at any time by emailing careers@getstoryteller.com.

Responsibilities

Lead complex integrations and launches for high-profile clients while improving delivery processes. Manage project schedules, client communication, and post-launch support.