Wire Operations Officer at Five Star Bank

Sacramento, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Wire Transfers, Banking Operations, Compliance, Leadership, Problem Solving, Communication, Documentation, Operational Discipline, Customer Service, Process Improvement, Training, Regulatory Knowledge, Attention to Detail, Team Mentoring, Microsoft Office, Core Banking Systems

Industry

Banking

Description

Description Who We Are Five Star Bank is a high performing $4.4 Billion community business bank operating through 9 offices - 4 in the Capital Region, 3 in Northern California, and 2 in the SF Bay Area. With an emphasis on commercial real estate and small business we partner with organizations to help them be successful by providing highly customized banking solutions. Organizations bank with us because of our entrepreneurial and empathetic spirit, speed to serve and deep connection to our market. And they trust us. Position Overview The Wire Operations Officer plays a critical role in executing and overseeing daily wire transfer functions within a centralized processing environment. This role ensures the accurate, timely, and secure processing of domestic and international wire transactions, while maintaining compliance with internal controls, banking regulations, and anti-money laundering (AML) standards. The role also involves mentoring team members, optimizing operational workflows, and fostering a culture of excellence and continuous improvement. In addition to core processing duties, the Wire Operations Officer actively participates in control testing and serves as a key representative during internal and external audits. The role requires a strong focus on meeting Service Level Agreements (SLAs), as wire transfers are highly time-sensitive and demand precision and urgency. Success in this position hinges on proactive communication, operational discipline, and a commitment to maintaining the highest standards of compliance and customer service. Essential Job Functions Initiate, review, and approve wire transfers in accordance with dual control procedures. Ensure proper documentation and authorization for all wire transactions. Monitor daily wire activity for accuracy and completeness. Identify and escalate suspicious or unusual wire activity. Maintain compliance with OFAC, BSA/AML, and other regulatory requirements. Assist with and prepare for control testing, audits and regulatory examinations related to wire operations. Operate wire transfer platforms Troubleshoot transaction errors and coordinate with banks or counterparties to resolve issues. Recommend process improvements to enhance efficiency and reduce risk. Create and update procedures and job aids Liaise with internal departments and external banking partners to facilitate wire transfers. Provide guidance and training on wire procedures and policies. Respond accurately and timely to inquiries regarding wire status, fees, and delivery timelines. Keeps up to date on banking rules and regulations to maintain proficient knowledge and awareness of regulatory developments and industry trends. Evaluates, recommends, and implements operational changes and enhancements to improve accuracy, efficiency, and customer experience. Other duties as assigned. Requirements Supervisory Responsibility This position has supervisory responsibilities. Physical Demands While performing the duties of this position, the employee is in regular communication, is required to use various tools or objects, and have the mobility to move about the office. The employee occasionally lifts and/or moves objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. Requirements Associate or bachelor’s degree or equivalent; 3-5 years banking experience and excellent working knowledge of banking and branch operations Ability to make decisions after reviewing pertinent data/facts. Ability to analyze and solve problems. 2-4 years in a leadership role preferred Strong understanding of wire systems, payment networks, and regulatory frameworks. Detail-oriented with excellent organizational and communication skills. Interpersonal skills to represent the Bank in a positive manner in dealing with clients as well as team members Proficient knowledge of Microsoft Outlook, Word, Excel, Visio Core banking systems familiarity and knowledge Position Type/Expected Hours of Work This is a full-time position. The department operates Monday through Friday from 6:00 a.m. to 5:00 p.m. Work schedules are assigned on a rotating basis to ensure coverage during all operating hours and to meet business needs. Occasional overtime may be required based on workload and operational demands. Other Duties The purpose of the job description is to outline the duties and responsibilities for which the position is held accountable. The job description does not restrict the right of management to change, alter or reassign duties at anytime with or without notice. EEO Statement Five Star Bank is an Equal Employment Opportunity (EEO) employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. The Five Star Bank EEO policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other classification protected by federal, state, or local laws, regulations, or ordinances. It also prohibits retaliation for engaging in protected activity, such as filing a discrimination or harassment complaint or participating in an EEO investigation. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to access our website, you can request reasonable accommodation by sending an email to HR@fivestarbank.com NOTE: Five Star Bank personnel are employed on an at-will basis. All employment is at-will and can be terminated with or without cause, at any time, by the Employee or by Five Star Bank for any reason or no reason whatso

Responsibilities

The Wire Operations Officer oversees daily wire transfer functions, ensuring accurate and secure processing of transactions while maintaining compliance with regulations. This role also involves mentoring team members and optimizing operational workflows.