“The best prescription I’ve ever given is a wish.”

• Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada

WHERE YOU COME IN

We are looking for a Wish Coordinator to join our team at Make-A-Wish Canada. Reporting to the regional Senior Manager, Mission Advancement, this position is responsible in managing the wish granting process, from initial contact with the Wish Family, to the delivery and follow up of wishes. This position is also responsible for proactively maintaining existing relationships and seeking out new referral sources, to ensure continued growth in the granting of wishes.
This role can be based out of London, Toronto (North York), Pickering, or Ottawa, and is a full-time, 18-month contract, hybrid position.

• Research, plan, coordinate, execute and follow up on wishes with Wish Families, ensuring the integrity of all wishes is met.
• Review all travel packages to ensure that tickets and vouchers are correct and distribute travel packages to Wish Families according to best practice, reviewing travel wish packages in detail with Wish Families as needed.
• Collaborate with internal departments to assist with development and/or coordination of material for wish stories.
• Communicate with Wish Families and required resources such as the National Office, suppliers, sponsors, donors and community liaisons to ensure the execution of wishes (e.g., travel, items).
• Develop and assist with on-going engagement opportunities for Wish Families and the Foundation.
• Develop and maintain relationships with volunteers to ensure that they abide by Wish Granting Policies and Procedures.
• Create and generate data for reports and ensure all reporting is up to date.
• Collaborate with the Senior Manager, Mission Advancement in identifying opportunities for development and growth in wish referral sources.
• Proactively identify, visit and establish relationships with new referral sources, including physicians, social workers, nurses, educators and others.
• Represent the Foundation and be a spokesperson at various meetings and events, as required.
• Other duties as assigned.