“The best prescription I’ve ever given is a wish.”

• Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish® Canada

WHERE YOU COME IN

We are looking for a Wish Coordinator to join our team at Make-A-Wish Canada. This position is responsible for managing the wish granting process, from initial contact with the Wish Family, to the delivery and follow up of wishes. In this role, you are also responsible for proactively maintaining existing relationships and seeking out new wish referral sources to ensure continued growth in the granting of wishes.
This role can be based out of any of the following locations: Ottawa/Gatineau, Montreal, Quebec City, Fredericton, Saint John, Moncton, Halifax, Charlottetown, or St John’s. This is a full-time, permanent, hybrid position.

• Research, plan, coordinate, execute and follow up on wishes with Wish Families, ensuring the integrity of all wishes is met.
• Review all travel packages to ensure that tickets and vouchers are correct, and distribute travel packages to Wish Families according to best practice, reviewing them in detail with Wish Families as needed.
• Collaborate with internal departments to assist with the development and/or coordination of material for wish stories to be shared with donors and the public.
• Communicate with Wish Families and required resources such as the National Office, suppliers, sponsors, donors and community liaisons, to ensure the execution of wishes (e.g., travel, items).
• Develop and assist with on-going engagement opportunities for Wish Families and the Foundation.
• Develop and maintain relationships with volunteers to ensure that they abide by Wish Granting policies and procedures.
• Create and generate data for reports and ensure all reporting is up to date.
• Collaborate with the Senior Manager, Mission Advancement in identifying opportunities for development and growth in wish referral sources.
• Proactively identify, visit and establish relationships with new referral sources, including physicians, social workers, nurses, educators and others.
• Represent the Foundation and be a spokesperson at various meetings and events, as required.
• Establish and maintain a network of external relationships with medical and health professionals, suppliers, referring organizations and community liaisons to assist in the granting of wishes.
• Other duties as assigned.