Job no: 999089
Work type: Full-Time
Location: Melbourne - South
Categories: Store Management
As a Concession Manager, you will be responsible for delivering the concession stores financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed.

ABOUT US

Witchery is an Australian fashion brand, delivering on-trend pieces that capture fashion’s latest mood.
We’re a daily source of inspiration, as we empower today’s women to express themselves through our collections wherever their life or ambition may take them.
With a heritage of outstanding quality and design, we mix directional must-haves with beautiful basics, then add the finishing touches by way of fashion-forward accessories.
We are the Style Authority. We are Witchery.
Advertised: 15 Jul 2025 AUS Eastern Standard Time
Applications close: 15 Aug 2025 AUS Eastern Standard Time
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

KEY RESPONSIBILITIES

• Drive a customer centric culture, creating a warm and meaningful instore experience
• To drive sales, profit and productivity, by ensuring the achievement of all key performance indicators as set by the business
• Ensure the team have an understanding of all business objectives, with a clear focus on commercial acumen
• Inspire and empower your team through collaborative leadership, training and development
• Work collaboratively with other Concession, Floor Managers and Cluster Managers
• Embody our key cultural values of;Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To Quality.