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WM - Customer Support - Pipeline at WM

, Madhya Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Invoice Resolution, MIS Reporting, Quality Control, Audit, Accounts, Finance, Business Fundamentals, Standard Operating Procedures

Industry

Environmental Services

Description

I. Job Summary To perform intermediate level tasks / activities related to the process / business the employee is aligned with. II. Essential Duties and Responsibilities * Understands business fundamentals and standard operating procedures * Maintains professional and productive relations and communications with internal customers. * Follows standard procedures and introduces all new procedures into daily routine. * Meets or exceeds individual productivity requirements. * Resolves problem invoices with the highest degree of urgency. * Returns or resolves quality control issues in problem queues. * Generate reports, create MIS for the related role if advised. * Meets or exceeds individual productivity requirements as laid down by the managers. * Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications * B.Com, M.com or equivalent degree B. Preferred Qualifications * 6 months prior relevant experience in the field of Audit, Accounts & Finance * Experience on the similar kind of process will have an additional advantage. IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. * Repetitive Motions * Eye/Hand/Foot Coordination * Sitting * Talking * Hearing ☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. If this sounds like the opportunity that you have been looking for, please click Apply.

Responsibilities

Perform intermediate tasks related to business processes, focusing on resolving problem invoices and maintaining quality control. The role involves generating MIS reports and maintaining professional communications with internal customers.