Join a team that keeps the gears turning!
Warwick Mechanical Group (WMG) is a mechanical contractor that specializes in construction and mechanical engineering providing a full suite of services. We are experienced in design-build solutions, plan-spec construction, industrial technologies, and top-tier mechanical service. As a proud employee-owned company, we’re built on relationships, professionalism, excellence, and integrity.
We are currently seeking an IT Support Technician to join our IT Department that is dedicated to keeping our engineers, field staff, and administrative personnel connected and productive through a wide range of technology solutions.

What You’ll Do:

• Provide Tier I Help Desk support to end users in both office and field environments
• Perform physical hardware installations, repairs, and component upgrades
• Offer software support for both standard and industry-specific applications (AutoCAD, Navisworks, BIM tools)
• Support Office 365, Mimecast, VMware Workspace, and mobile device connectivity
• Troubleshoot office equipment such as copiers and assist with external service coordination
• Provide basic network and infrastructure support at multiple company sites
• Help maintain on-premises systems including Active Directory, domain management, and virtualized (VSAN) environments

Who You Are:

• You have at least one year of experience in a Tier I Help Desk role or similar customer-facing technical support position
• You’re skilled in communicating clearly with both technical and non-technical users
• You have strong organizational skills and the ability to identify and research technology gaps
• You’re driven by curiosity and a desire to grow your technical skill set while knowing this isn’t a programming-heavy position
• You are comfortable traveling periodically to satellite offices and job sites

What You Bring:

• Associate’s degree in a computer-related field OR equivalent technical support experience
• Certifications in computer technology, networking, or cybersecurity are a plus
• Familiarity with desktop and mobile device support, networking basics, and accessory equipment
• Ability to lift and carry up to 50 lbs as needed, and work hands-on with tech installations

Why Join WMG?

• Be part of a dedicated IT team that supports a diverse range of technologies
• Gain hands-on experience across multiple areas of IT without being tied to coding-heavy roles
• Work for a company that values people, community, and excellence
• Enjoy a supportive work environment that fosters growth and collaboration

If this sounds like your kind of gig and you’re ready to be the go-to tech hero, we’d love to hear from you. Apply today at recruit@wphcorp.com and let’s make IT happen!
EEO Policy Statement
Warwick Mechanical Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Warwick Mechanical Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Warwick Mechanical Group expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to Warwick Mechanical Group employees to perform their expected job duties is absolutely not tolerated

• Provide Tier I Help Desk support to end users in both office and field environments
• Perform physical hardware installations, repairs, and component upgrades
• Offer software support for both standard and industry-specific applications (AutoCAD, Navisworks, BIM tools)
• Support Office 365, Mimecast, VMware Workspace, and mobile device connectivity
• Troubleshoot office equipment such as copiers and assist with external service coordination
• Provide basic network and infrastructure support at multiple company sites
• Help maintain on-premises systems including Active Directory, domain management, and virtualized (VSAN) environment