WMS Business Support Analyst at Delmar International Inc.

Mississauga, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

WMS, Warehouse Process Engineering, Technical Support, Distribution Center Processes, Analytical Skills, Interpersonal Communication, Training, Help Desk Functions, Programming Languages, Continuous Improvement, Documentation, Client Onboarding, Management Reports, EDI Monitoring, Self-Motivated, Organized

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Mandate: This is a hybrid role between WMS Support Analyst and Warehouse Process Engineer. The Candidate will work as a bridge between IT, operational and leadership teams to deliver continuous improvement and front line support. Reporting to the Senior Manager, the WMS Business Support Analyst will be responsible for proactively working with the business to optimize warehouse efficiency using industry best practices. The candidate is also responsible for providing ongoing technical/practical training for the operations team. Lastly, the candidate will be implementing and supporting the operational WMS application. Other responsibilities: • Supporting new client onboarding by applying appropriate IT configurations. • Developing and maintaining management reports/dashboards. • Compiling and maintaining technical and user documentation. • Providing Level 2 support for WMS and daily EDI monitoring. Requirement: • 3 to 5 years of experience in a distribution technical support role using WMS • College or University degree in computer engineering or a related field as an asset • Experience with distribution center processes and warehousing best practices • Experience in providing Level 2 help desk functions • Experience with new WMS system implementation • Extensive knowledge of various programming languages What You Offer: • Strong practical analytical skills, interpersonal communication and listening skills • Ability to work effectively in a diverse work group, as well as independently in order to meet or exceed company expectations • Eagerness to learn and accept new challenges, highly self-motivated • Keen eye for details and highly organized What We Offer: • Equal opportunity employer • Competitive compensation • Comprehensive health and dental care • Balance between work and home life

Responsibilities

The WMS Business Support Analyst will optimize warehouse efficiency and provide ongoing technical training for the operations team. They will also implement and support the operational WMS application.