Full job description

Operations & Logistics Manager

Walsall

Full-Time, Permanent

Up to £45,000 dependent on experience

We’re looking for an experienced Operations & Logistics Manager to take responsibility for a busy warehouse and logistics operation, ensuring customers receive the right products, in the right place and at the right time.

It’s a role with plenty of ownership, combining hands-on operational leadership with the opportunity to improve processes and help prepare the business for its next stage of growth.

Reporting to the Operations Director, you’ll oversee the day-to-day operation, lead the team and make sure warehouse, transport and fulfilment activities work effectively together.

Your responsibilities will include:

• Oversee the day-to-day running of the warehouse, transport and logistics operation, making sure customer orders go out accurately and on time
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• Lead and support the operational team, keeping everyone clear on priorities, expectations and what good performance looks like
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• Keep a close eye on stock and inventory, making sure goods are received, stored, picked and dispatched accurately
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• Work with internal teams and external transport providers to plan deliveries, solve issues and keep things moving
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• Take the lead on health and safety across the operation, making sure equipment, processes and working practices remain safe and compliant
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• Use KPIs to understand how the operation is performing, spotting issues early and putting improvements in place where needed
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• Look for better, simpler ways of working, improving efficiency and ensuring the operation can support the continued growth of the business

What we’re looking for:

• Previous experience managing warehouse, logistics, distribution or operational teams
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• Good knowledge of inventory management and stock control
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• Experience coordinating transport operations and ideally third-party logistics providers
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• A practical understanding of health and safety within a warehouse or logistics setting
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• Experience working with ERP, warehouse management or logistics systems
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• Confidence using KPIs and operational information to manage performance and make improvements