The post holder will be based between the Sickle cell and Thalassaemia (SCaT) service at Midland Metropolitan University hospital and the haemoglobinopathy unit at Birmingham Children’s hospital. You will be working onsite with a small team of clinicians and administrative staff within these hospitals.
Within your role you will liaise with other multidisciplinary teams – including patient experience and communications. Your work may also link you with local GP’s, local and national community teams and voluntary organisations. You may often be required to work offsite with teams and patients throughout the wider Midlands network. The successful candidate will have excellent social media skills and enjoy event planning. This role is patient facing and will involve regular regional travel to other haemoglobinopathy centres within the Midlands.
Data collection, entry and validation – including liaising with other Trusts within the Midlands network to prevent gaps in patient data
Develop good working relationships with the Midlands regional network
Regularly visit local haemoglobinopathy centres to arrange local patient engagement events and to gather patient feedback
Support the Midlands Regional network with event planning
Assist with developing surveys, collating responses and reporting of patient experience
Provide general administrative duties, including filing, photocopying and answering telephones
Direct patient contact
Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.
We care for our patients, we care about our population, and we care about our people.
Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.
Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.
We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.
For further information about your role please see the attached job description and person specification attached

Please refer the Job description for details