Women's Lounge Attendant - PM Mii amo at Enchantment Group Management Company LLC

Sedona, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Communication, Teamwork, Inventory Management, Safety Awareness, Attention to Detail, Professionalism, Flexibility, Self-Motivation, Problem Solving, Cleaning, Organization, Time Management, Customer Orientation, Ambassadorship, Physical Stamina

Industry

Hospitality

Description

Basic Function: Responsible for providing personal service, and orientating guests to the spa facilities including lounges, pool and other areas as requested by guests. Keep the lounge and pool areas neat, clean, and stocked with all amenities Work Performed: 1. Greet all guests in the locker room (men’s and women’s lounges) 2. Issue spa locker, slippers and robes 3. Escort guests to their lockers 4. Provide tour while explaining spa amenities offered and answering guest questions 5. Monitor and maintain the locker facility area with all supplies stocked and freshened 6. Maintain inventory sheets as necessary 7. Order supplies from manager as necessary 8. Maintain a safe, clean and neat work environment 9. Check guests appointment/schedules as needed 10. Assist guests during their use of the wet area facilities by providing personal service and ensuring a safe environment 11. Deliver exceptional level of guest service in a calm and centered manner. 12. Assist with pool coverage as necessary 13. Assist with stocking, cleaning and maintaining pool areas as necessary. 14. Read all relevant information 15. Maintain a positive and professional attitude towards guests and co-workers 16. Report to Manager or Supervisor before ending work shift 17. Act as an ambassador of Enchantment Resort and Mii amo by speaking positively of the property at all times 18. Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction 19. Knowledge of Resort layout, amenities, hours of operations, special attractions and occasions 20. Work efficiently and as a team 21. Work independently and use decisions and good judgment to assist guests and provide safe environment 22. Other duties as assigned Supervision Exercised: None Supervision Received: Front Office Manager, Front Desk Supervisor Minimum Requirements: High school diploma or equivalent. Must work well with or without direct supervision. Must be neat and well groomed at all times. Needs to be flexible, self motivated, positive and have a professional attitude towards guests, co-worker and management. Prior guest service experience desired. English skills necessary to communicate with guests. Safety sensitive position. Physical Requirements: Lifting & Carrying up to 50 lbs. 80% walking, bending & lifting 20% Standing Hearing and manual dexterity Distance vision 1-3 feet Use of cleaning solutions

Responsibilities

The Women's Lounge Attendant is responsible for providing personal service to guests and orienting them to the spa facilities. This includes maintaining cleanliness and stocking of the lounge and pool areas while ensuring a safe environment for guests.