Word/Data Processing Clerk II - Operational Support Clerk at City of Edmonton
Edmonton, AB, Canada -
Full Time


Start Date

Immediate

Expiry Date

01 Sep, 25

Salary

51032.81

Posted On

27 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Management Skills, Cad, Information Processing, Training, Technical Ability, Databases, Customer Service Skills, Completion

Industry

Human Resources/HR

Description
Responsibilities
  • Create and update daily shift schedules for the Emergency Communications Centre (ECC) with call ins and ensure that all positions are covered according to minimum staffing.
  • Send out Overtime requests when directed, monitor scheduling email inbox and scheduling software and update supervisors with staffing changes.
  • CARM data entry for all day-to-day shift schedule changes.
  • Provide support to the ECC Scheduler to create the base shift schedule.
  • Provide support to ECC Supervisors, managers and Staff Sergeants based on operational needs.
  • Track and process requests for audio recordings from recorded ECC phone lines including 911, police emergency, non-emergency and police radio transmissions.
  • Provide administrative support for the Emergency Communications Centre including managing visitors, ordering/inventory of supplies, assisting with candidate testing, updating personnel files, and organizing staff functions.
  • Other related duties as required
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