QUALIFICATIONS

· Excellent communication and interpersonal skills.
· Ability to work independently and manage time effectively.
· Comfortable with basic computer applications and remote tools.
· High school diploma or equivalent required.

ABOUT THE ROLE

We are seeking motivated and customer-focused individuals to join our team as Account Representatives. In this remote position, you will interact with clients, provide account support, and ensure a positive experience for every customer. No prior experience is required—comprehensive training is provided.

KEY RESPONSIBILITIES

· Assist customers with account-related inquiries via phone, email, or chat.
· Guide clients through onboarding and account updates.
· Maintain accurate records of interactions in our system.
· Identify and escalate issues when needed to the appropriate department.
· Provide exceptional service to enhance client satisfaction.