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Work From Home Customer Service Representative at Traveling with Mchaila

Stafford, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

0.0

Posted On

21 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Organization, Time Management, Problem Solving, Record Keeping, Client Support, Remote Work, Detail Oriented, Dependability

Industry

Travel Arrangements

Description

Were seeking a reliable and customer-focused Customer Service Representative to support clients by managing communications, coordinating service details, and ensuring a smooth experience from start to finish. This fully remote role is ideal for someone who enjoys helping others, staying organized, and providing consistent, high-quality support within structured systems and processes. Key Responsibilities Respond to client inquiries in a timely and professional manner Provide accurate information and clear guidance Assist with scheduling, confirmations, and service updates Maintain organized records of client communications Monitor follow-ups to ensure a seamless client experience Escalate or resolve issues efficiently when needed Qualifications Strong written and verbal communication skills Customer service, administrative, or client support experience (preferred but not required) Comfortable working independently in a remote environment Detail-oriented, dependable, and organized Tech-comfortable and confident navigating online systems Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM What This Role Offers 100% remote flexibility Structured onboarding and ongoing training Clear processes and tools for success Growth opportunities within a supportive team environment

Responsibilities

The representative will manage client communications, coordinate service details, and ensure a smooth experience from start to finish by responding to inquiries professionally and providing accurate guidance. Key duties include assisting with scheduling, maintaining organized records, monitoring follow-ups, and efficiently resolving or escalating issues.