About Us
United Utility is a pioneering force in the electric utility industry, dedicated to providing comprehensive and innovative offerings that support power infrastructure investments across the United States. As the parent company to industry-leading utility service contractors specializing in transmission, distribution, substation and grid hardening projects, we drive forward progress in the power sector. Our company has headquarters in both Charlotte, NC and New Orleans, LA, with a strong commitment to excellence, sustainability, and the pursuit of groundbreaking solutions.
About The Role
As the Work Process Specialist you will be responsible for analyzing business processes, identifying areas for improvement, and delivering data-driven insights to support decision-making. This role requires strong analytical skills, excellent communication abilities, and a passion for solving complex business problems.

Key Responsibilities

• Collaborate with stakeholders to gather and document business requirements.
• Analyze data and business processes to identify trends, inefficiencies, and opportunities for improvement.
• Develop and present reports, dashboards, and visualizations to communicate findings.
• Translate business needs into functional specifications for technical teams.
• Support project management activities including planning, tracking, and reporting.
• Conduct market and competitor analysis to inform strategic decisions.
• Facilitate workshops and meetings to align stakeholders and drive consensus.
• Monitor and evaluate the effectiveness of implemented solutions.

Key Qualifications

• Bachelor’s degree in business administration, Finance, Information Systems, or related field.
• 2+ years of experience in business analysis or a related role.
• Proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power BI).
• Strong understanding of business processes and project management methodologies.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment

Key Info
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand, walk, and reach with arms.
Join us at United Utility and become a valued member of our diverse and dynamic team, where your contributions will make a meaningful impact on the future of the electric utility industry. We welcome candidates from all backgrounds to apply and invite you to be part of our journey towards a brighter, more sustainable future.

• Collaborate with stakeholders to gather and document business requirements.
• Analyze data and business processes to identify trends, inefficiencies, and opportunities for improvement.
• Develop and present reports, dashboards, and visualizations to communicate findings.
• Translate business needs into functional specifications for technical teams.
• Support project management activities including planning, tracking, and reporting.
• Conduct market and competitor analysis to inform strategic decisions.
• Facilitate workshops and meetings to align stakeholders and drive consensus.
• Monitor and evaluate the effectiveness of implemented solutions