Workday Solutions Analyst at Swinerton

Concord, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

135000.0

Posted On

15 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Workday, Tier I Support, Tier II Support, Service Level Agreements (SLAs), System Maintenance, Continuous Improvement, Stakeholder Communication, Project Assistance, Configuration, Enhancements, Testing, Troubleshooting, HRIS Systems, Time Management, Project Management, Analytical Skills

Industry

Construction

Description

Compensation Range $110,000.00 - $135,000.00 Annual Salary Job Description Summary: Provide generalist assistance for Tier I and II level service tickets supporting Workday and the Workday Team. Job Description: POSITION RESPONSIBILITIES AND DUTIES Provide timely support for Tier I and Tier II (if applicable) level service tickets for Workday module to ensure Service Level Agreements are met. Assist with ongoing maintenance and continuous improvement of the Workday platform within experience level. Communicate with Stakeholders and Team Members by participating in meetings both recurring and ad hoc on related Workday items. Serve as project assistant on Workday configuration and enhancements to help meet project timelines and deliverables. Assist the Workday Support Team by offering insight on solutions that both meets customer needs and considers audience, performance, and usability. Stay updated with Workday releases and roadmap and identify opportunities to leverage new features and functionality to improve business processes. Utilize general system knowledge to troubleshoot, assist with configuration, enhancement, maintenance, and testing of the Workday system. Build positive relationships with stakeholders and subject matter experts to increase confidence in and communication with the Workday Support Team and ensure customer satisfaction. Proactively learn new areas of Workday to broaden knowledge and provide cross functional support within the Workday Support Team. Assist with/or participate in the research, design, development, testing, delivery and training of new and modified business processes, reports, and tools. Review and complete Workday helpdesk tickets as assigned. Partner with Workday Support Team to help keep track of requirements, timelines, and communications with project stakeholders. Complete other responsibilities as assigned MINIMUM SKILLS AND EXPERIENCE Excellent English verbal, listening and written communication skills Minimum 2 years of experience working with HRIS systems and a demonstrated high level of HRIS competency Working knowledge of Workday and related Business Processes required Highly effective time and project management skills Effective and efficient use of resources Ability to orchestrate multiple activities at once to accomplish a goal Effective team and interpersonal communication skills Demonstrated problem-solving ability and strong analytical skills Demonstrated critical thinking ability SUMMARY OF BENEFITS This role is eligible for the following benefits: medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD&D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, Care.com membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options. Swinerton provides commercial construction services throughout the United States, delivering innovative solutions and outstanding service to our customers for time-tested buildings and facilities. Over our 136-year history, Swinerton has earned a strong reputation as the Premier Builder in the West. As a 100% employee-owned quality contractor, we hire the best people, give them exceptional training, and provide robust opportunities for professional growth. Swinerton has built a strong reputation as an employee-owned quality contractor. We hire the best people, give them exceptional training and provide them with the opportunities and the responsibilities that allow them to learn and develop professionally. Swinerton values and recognizes our employees as the essential ingredient to our lasting success. As a 100% employee-owned company, we invest greatly in the personal and professional well-being of our people. Together, we have created an excellent place to work; when people join Swinerton, they tend to stay. We strive for a positive work environment that encourages outstanding performance while making room for fun. We also believe that happy, healthy employees lead to a highly productive company, and we are proud to offer a robust benefits package to support individual and collective success. www.swinerton.com Swinerton is an Equal Employment Opportunity, Minority, Women, Disability, and Veteran Employer. Our Company is an equal opportunity and affirmative action employer. We have a commitment to provide equal hiring, training, compensation, promotion, transfer, layoff and recall benefits to all individuals without regard to gender, race, color, religion, age, mental or physical disability, medical condition, genetic information, sex, sexual orientation, gender identity and expression, national origin, marital or domestic partner status, veteran status, or any other characteristic protected under federal or state laws or local ordinance or regulation. We are committed to the safety and security of everyone interested in our company–including those who visit us online. Please note that Swinerton will only invite you to submit work history and personal information related to employment through our career portal WorkDay (which requires the set-up of a login) and communication will only come from individuals with an email address ending in @swinerton.com. If you receive fraudulent communication please inform us by emailing reportissues@swinerton.com.

Responsibilities

This role involves providing timely Tier I and Tier II service desk support for Workday modules to meet service level agreements and assisting with ongoing platform maintenance and continuous improvement. The analyst will also serve as a project assistant for Workday configuration and enhancements while staying updated on new features and releases.